Research Depicts How Traditional IT Outsourcing Models and Internal Operations are Being Challenged by Newer Alternative Delivery Models; November 5^th Webinar to Discuss Study Findings

CompuCom Systems, Inc., the leading IT outsourcing specialist, today announced the availability of a newly commissioned, U.S.-focused study conducted by Forrester Consulting, on behalf of CompuCom, that investigates the current IT sourcing landscape and how companies intend to respond over the next 24 months. The study, entitled ”Outsourcing Clients Demand Next-Generation IT Service Models to Maximize Value,” is available as a free download at: http://info.compucom.com/forms/WPD-Forrester1109.

The research outlines how the outsourcing industry is at a critical inflection point. Predictions confirmed in the study show that IT service models of the future will be forged by the economic and business pressures faced by many companies today. The research findings also illustrate how disruptive changes could greatly impact companies who have not prepared for a new way of designing, implementing and managing enterprise business technology, and may bring higher costs and competitive disadvantage.

Additionally, the new study discusses how companies can more effectively leverage their sourcing investments now and in the future. The research study, providing an effective balance of relevant, ”how-to” content combined with a solid market perspective, outlines ways in which companies can:

• Align IT services to business requirements
• Address perceived future IT challenges and prepare for new delivery models
• Attack IT spend while increasing productivity and business enablement

”Because IT is under the microscope to reduce costs and to better align itself with the business, technology leaders are looking for new ways to accelerate the delivery of lower costs with the promise of better performance as they seek to transform their enterprises for the future,” said Marilyn Nelson, Vice President of Marketing at CompuCom. ”The newly commissioned Forrester Consulting study and upcoming CompuCom webinar will give IT leaders a greater understanding of the opportunities available today to significantly reduce infrastructure support costs while improving the underlying processes and service quality.”

CompuCom will conduct a webinar entitled, ”Will New Delivery Models Diminish IT's Relevance?” on November 5 at 1:00 CST. Join Forrester Principal Analyst Paul Roehrig and CompuCom service delivery executives for a presentation of the new study's findings and market-leading recommendations. To register for this upcoming webcast, please visit: http://info.compucom.com/content/2009ForresterWebcast.

About CompuCom Systems, Inc.

CompuCom, the leading IT outsourcing specialist, delivers the right combination of innovation, quality and exceptional value to address the challenges facing IT leaders today. With more than 20 years of IT experience, CompuCom's outsourcing services include: infrastructure management, application development, architecture and governance services, and procurement, deployment, and maintenance of hardware and software. From the desktop to the data center, CompuCom's IIMv3™ solution reduces costs, increases productivity and helps clients gain maximum value from information. To learn more, visit www.CompuCom.com.

Contacts:

CompuCom Systems, Inc.
Stephanie Leonard, 972-856-3213
Stephanie.Leonard@CompuCom.com