STERLING, Va., March 7, 2012 /PRNewswire/ --IceWEB, Inc.' (OTCBB: IWEB), www.IceWEB.com, a leading provider of Unified Data Storage appliances for cloud and virtual environments, announced today the availability of "Ice/24," a heavily bolstered customer support program to meet the growing demand and adoption of its unified data storage appliances, as evidenced by the recent surge of customer orders.
Designed to give IceWEB's rapidly growing customer community the ability to have any question answered -- 24x7x365 - Ice24 provides the breadth of world class support options IceWEB's customers need to ensure the highest levels of customer satisfaction, including:
- 24 x 7 x 365 support options
- Live, toll-free US-based phone support via 1-800-465-4637
- Email support via firstname.lastname@example.org
- Online support ticket submission via http://portal.iceweb.com
- Live chat via www.iceweb.com/support
- Online knowledge base containing frequently asked questions and technical articles
- Onsite support via IceWEB's network of IceWEB ICErs (IceWEB Certified Experts)
"As more companies recognize the value of IceWEB's file and block based unified storage appliances with our highly competitive feature set, performance and attractive price point, we are pleased to expand our support offerings to meet even the highest customer expectations," stated Ed Kraus, IceWEB VP of Operations. "Realizing that infrastructure deployments such as ours often take place after hours and on weekends, we're here to make sure those deployments go as quickly and smoothly as possible by being just a click or call away."
About IceWEB, Inc.
Headquartered just outside of Washington, D.C., IceWEB manufactures award-winning, high performance unified data storage appliances with enterprise storage management capabilities at a fraction of the price of traditional providers. Through thin provisioning, target deduplication and inline compression, IceWEB's unified storage arrays enable standardization, consolidation and optimized storage utilization for virtual and cloud environments, saving up to 90% of storage costs, while reducing space, power and cooling requirements and simplifying storage management. For more information please call 800-465-4637 or visit www.iceweb.com.
This press release may contain forward-looking statements, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. In some cases you can identify those so-called "forward looking statements" by words such as "may," "will," "should," "expects," "plans," "targets," "believes," "anticipates," "estimates," "predicts," "potential," or "continue" or the negative of those words and other comparable words. These forward looking statements are subject to risks and uncertainties, product tests, commercialization risks, availability of financing and results of financing efforts that could cause actual results to differ materially from historical results or those anticipated. Further information regarding these and other risks is described from time to time in the Company's filings with the SEC, which are available on its website at: http://www.sec.gov. We assume no obligation to update or alter our forward-looking statements made in this release or in any periodic report filed by us under the Securities Exchange Act of 1934, as amended, or any other document, whether as a result of new information, future events or otherwise, except as otherwise required by applicable federal securities laws.
Investor Relations, 571.287.2400
Stephen D. Axelrod, CFA, 212.370.4500
Wolfe Axelrod Weinberger Associates, LLC.
SOURCE IceWEB, Inc.