CA (NYSE: CA) today announced that its customers are successfully applying its EITM vision to maximize the total business value generated by their investments in IT. Their successes”which include improved service levels, more efficient IT operations, and tighter alignment between technology spending and strategic business imperatives”are a direct result of implementing CA Capability Solutions, which unify and simplify the way they govern, manage and secure IT.
OppenheimerFunds Inc., a leading asset management firm, is leveraging CA's Capability Solutions to bring critical discipline to its IT Governance processes, ensuring that resources are consistently allocated where they will have the greatest strategic impact. OppenheimerFunds expects to be able to shift approximately 15 percent of its IT budget from activities that support its business operations to those that transform it. OppenheimerFunds is also using these Capability Solutions as the foundation of its ITIL automation initiatives”which help the company optimize use of its IT resources and improve the level of service it delivers to both its end-users and customers.
"The web-based services OppenheimerFunds provides to financial advisors and brokers have helped us become the top-ranked company in our industry for customer service, said Laura Leitzinger, senior vice president of Change and Risk Management at OppenheimerFunds. "By enabling us to optimize the way we use our infrastructure to ensure the quality of services we deliver to customers”and by helping ensure we are spending our IT budget on activities that are of strategic importance”CA's solutions are effectively supporting our growth strategy, which is based on continuing to differentiate the quality of our services from those of our competitors.
Global insurance giant AXA is also reaping significant business value by embracing CA's EITM vision. The company has implemented CA's integrated solutions for governing, managing and securing IT to create a more agile enterprise infrastructure that can readily support business change and growth. AXA has also achieved quantifiable productivity gains in software development, IT administration, and service level management. These productivity gains enable AXA to support the growth of its business without experiencing proportional growth in its IT budget.
"As we deliver a wider range of more sophisticated IT services to an increasingly dynamic business, we really have to stay ahead of any issues that might potentially impact the delivery of those services, said Antonio DiCaro, CTO at AXA Technologies. "CA's Capability Solutions and expertise are enabling us to cost-efficiently become highly proactive in the way we safeguard these critical service levels by automating and integrating the way we manage all the ˜moving parts' in our enterprise environment.
EMBARQ Corporation, a leading communications services provider, is using Capability Solutions to streamline its development processes and make the most effective use of staff resources. By incorporating EITM into its own high-level IT strategy, EMBARQ is accelerating its ability to deliver competitively differentiated services and overcoming the resource constraints that can otherwise hamper innovation. EMBARQ also relies on Capability Solutions to simplify infrastructure management and ensure the delivery of high-quality services to customers.
"In the communications marketplace, time-to-market with new services and the quality of the customer experience are both absolutely crucial to a company's ability to win and retain customers, said Byron Clymer, vice president, IT, Embarq Corporation. "By leveraging CA Capability Solutions, we have simplified our overall service delivery process by reducing the number of systems and processes used to deliver new services. We expect to see reductions in our development cycle times and a higher level of quality delivered to our customers and partners.
Representatives from OppenheimerFunds, AXA and EMBARQ shared their achievements and insights at a CA WORLD panel on EITM.
"IT executives are clearly finding that conventional, siloed approaches to managing IT are no longer sufficient as the demands on their organizations continue to escalate much more rapidly than their budgets, said Al Nugent, executive vice president and CTO at CA. "With EITM, CA is providing these customers with both the vision and the technology solutions they need to more effectively harness the potential power of technology and align it more closely with the real needs of the business.
About CA
CA (NYSE: CA), one of the world's largest information technology (IT) management software companies, unifies and simplifies the management of enterprise-wide IT. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries. For more information, please visit http://ca.com.
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