BSG Financial, LLC, a provider of profit-enhancing programs and marketing services to the financial industry, announced the addition of Erin White as data entry specialist and customer service representative for Re$ubmitIt, the company's electronic check recovery program.
In this position, White is responsible for processing check information for Re$ubmitIt, which is offered to business customers through 38 banks nationwide, representing more than 25,000 businesses. The Re$ubmitIt service recovers 100 percent of the face value of returned items and offers free secondary collections for items that cannot be collected electronically. White also assists with customer inquiries and maintains files associated with the electronic check recovery program.
Prior to joining BSG Financial, White served as head teller for Louisville, Ky.-based Stock Yards Bank, where she managed both the teller line and vault, ordered various currencies and approved teller transactions. White established and sustained relationships with customers and assisted with deposits, withdrawals and payments as a bank teller and customer service representative for Tupelo, Miss.-based BancorpSouth. White also served as front-end supervisor for Houston-based Garden Ridge, L P, where she oversaw customer issues and situations, supervised customer service procedures and analyzed account data.
"As the banking industry increases its focus on small business customer acquisition and retention, we have experienced a growing demand from both banks and their commercial account holders for Re$ubmitIt," said Barrett Nichols, founder and CEO of BSG Financial. "Erin's managerial and customer service experience positively impacts those who utilize Re$ubmitIt. She plays a major role in strengthening our customer relationships."
White earned a bachelor of arts in German from Hendrix College, Conway, Ark. White also received two research scholarships, which allowed her to conduct research abroad in Germany and the Netherlands.
About BSG Financial, LLC
Louisville, Ky.-based BSG Financial develops and manages innovative, profit-enhancing programs for the financial industry. In addition to Re$ubmitIt, the company offers CourtesyConnect®, the industry's first Web-based overdraft management system, and a Sale/Leaseback program to help banks and credit unions generate capital from non-earning depreciated assets.
BSG Financial, recognized by Bank Technology News as an industry innovator, is privately owned and serves financial institutions nationwide whose assets range from $100 million to more than $32 billion. For more information about the company, visit www.BSGfinancial.com.
