SAN FRANCISCO, Oct 29 (Reuters) - Wal-Mart Stores Inc's website is experiencing technical issues that are keeping some customers from making online purchases, the company confirmed on Thursday.
'We've experienced some unexpected technical issues that have resulted in intermittent availability of checkout for a limited number of customers,' said Walmart.com spokesman Ravi Jariwala. 'We're working to quickly resolve the matter.'
Customers who are affected by the glitch can browse Walmart.com and add items to a virtual shopping cart. But when they click on the cart to check out, the website says the cart is empty and no purchase can be made.
The glitch comes as Walmart.com is making an aggressive push to grab market share. It has slashed prices on yet-to-be-released hardcover books, igniting a price battle with Amazon.com. It also recently began selling health and beauty items, as well as caskets.
(Reporting by Nicole Maestri, editing by Matthew Lewis) Keywords: WALMART/GLITCH (nicole.maestri@thomsonreuters.com, +1 415-677-3975; Reuters Messaging: nicole.maestri.reuters.com@reuters.net) COPYRIGHT Copyright Thomson Reuters 2009. All rights reserved. The copying, republication or redistribution of Reuters News Content, including by framing or similar means, is expressly prohibited without the prior written consent of Thomson Reuters.
'We've experienced some unexpected technical issues that have resulted in intermittent availability of checkout for a limited number of customers,' said Walmart.com spokesman Ravi Jariwala. 'We're working to quickly resolve the matter.'
Customers who are affected by the glitch can browse Walmart.com and add items to a virtual shopping cart. But when they click on the cart to check out, the website says the cart is empty and no purchase can be made.
The glitch comes as Walmart.com is making an aggressive push to grab market share. It has slashed prices on yet-to-be-released hardcover books, igniting a price battle with Amazon.com. It also recently began selling health and beauty items, as well as caskets.
(Reporting by Nicole Maestri, editing by Matthew Lewis) Keywords: WALMART/GLITCH (nicole.maestri@thomsonreuters.com, +1 415-677-3975; Reuters Messaging: nicole.maestri.reuters.com@reuters.net) COPYRIGHT Copyright Thomson Reuters 2009. All rights reserved. The copying, republication or redistribution of Reuters News Content, including by framing or similar means, is expressly prohibited without the prior written consent of Thomson Reuters.
