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FirstEnergy Severe Summer Storm Outage Update

July 7, 2012

FirstEnergy Corp. (NYSE: FE) employees, contractors and outside utility crew members continue working around-the-clock to restore power to approximately 45,000 Mon Power customers in West Virginia who remain without power as a result of recent severe storms that hit the region. Much of the company's work is focused in remote areas with accessibility challenges, which slows the restoration process.

Overall, more than 320,000 customers of FirstEnergy's Mon Power and Potomac Edison utilities in West Virginia lost power following devastating wind and thunderstorms that moved through the area last weekend.

To report an outage, customers should call 1-888-LIGHTSS (1-888-544-4877).

For updated information on storm restoration, current outage maps, FirstEnergy's storm restoration process and tips for staying safe after a storm, go to www.firstenergycorp.com/outages.

Water and Ice Program Update

FirstEnergy customers in West Virginia who remain without power can continue to receive one bag of ice and two gallons of water at no charge from participating retail stores and community support facilities as storm-restoration efforts continue. A list of participating water and ice locations is available at www.firstenergycorp.com/outages_help/Summer_Storm_Information.

At 5 p.m. this evening, or while supplies last, complementary water and ice distribution from the Lowes stores in Clarksburg, Lewisburg and Parkersburg, West Virginia, will conclude.

Any remaining supplies from these locations will be donated to the American Red Cross. Customers who require health and safety related assistance should contact their local American Red Cross office.

News Media Contacts:
Patti Michel - Mon Power
888-233-3583

/PRNewswire -- July 7, 2012/

SOURCE FirstEnergy Corp.

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