Cambridge Solutions Ltd, the strategic global outsourcing firm, announced today a partnership with In Genius Solutions Inc. (IGS Inc.), an international consulting organization based in Toronto, Canada. This partnership aligns their capabilities to provide best-in-class consulting and Business Process Outsourcing (BPO) services to clients both nationally and internationally.
Current and prospective clients, who wish to right-shore their voice, back-office and IT operations, can leverage the skills and capabilities of the two teams. Cambridge's BPO division specializes in process consulting, transaction processing, and claims and risk management outsourcing.
"We are excited to embark on this beneficial alliance with IGS Inc.," said Wesley O' Brien, President, Cambridge Solutions. "This association strengthens and expands our BPO capabilities around the world by tapping into the specialities of IGS Inc., including 'Right Shore' vendor selection and deployment, customer experience strategy and process re-engineering."
"Teaming up with a prestigious, and highly-successful BPO company like Cambridge will allow us to serve our clients better than ever," said Frank Muzzi, Vice President, Global Outsourcing, In Genius Solutions Inc. "We will focus our efforts primarily in North America to go to market as one team."
"This partnership allows both organizations to offer truly world-class solutions to our clients, who are increasingly challenged to balance their needs to improve profitability and increase their customer satisfaction," said Lilly Krstic, Vice President, Customer Solutions, In Genius Solutions Inc.
About Cambridge Solutions Ltd.
Cambridge Solutions Ltd. (HQ: Bangalore, India; USHQ: Greenwich, CT.) is a strategic global outsourcing firm with deep expertise in:
- IT business consulting, application implementation, software engineering, maintenance and support services
- Business Process Outsourcing (BPO) for insurance, banking and financial services companies; process consulting; transaction processing, finance and accounting back office support; claims and risk management services; inbound and outbound contact centers to support all of these activities; and other processes that require knowledge-based decision making.
The company employs 4400 professionals serving customers on four continents through more than 60 locations worldwide. With offices in the U.S., Europe, India, Singapore, and Australia, Cambridge serves Fortune 500 firms, insurance and financial services companies, and public entities around the world.
The company's BPO subsidiary has been named as one of the top best performing BPO companies by Global Services media and neoIT for the past three years. In 2008, Cambridge was also named one of the top 10 best performing Finance & Accounting Outsourcing (FAO) providers. Cambridge Solutions is currently ranked as the 10th leading outsourcing company in the world on the International Association of Outsourcing Professionals' (IAOP) "2007 Global Outsourcing 100" list, up from 28th in 2006. This list appeared in a special advertising section in Fortune Magazine.
The company is listed on the major stock exchanges of India (BSE, NSE, MSE & ASE) under the ticker "CAMBRIDGE." For more information, visit: www.cambridgeworldwide.com. In case of Investor Grievances, please contact: Compliance Officer Ph: 080 3054 0000, Fax: 080 4115 7394, E-Mail: compliance@cambridge-asia.com.
About In Genius Solutions Inc.
In Genius Solutions Inc. (IGS Inc.) is a contact centre consulting organization that provides products and professional services to clients internationally. IGS Inc. specializes in:
- "Right-Shore" Global Outsourcing
- Customer Experience "In Genuity"
- Contact Centre Optimization
- Work @ Home Strategy
- Process re-engineering and technology solutions
IGS Inc. has a primary focus on the North American market specifically with prospective clients that are considering to off-shore their voice, back-office, and IT operations. Solving our client's"˜real-life' problems is our business goal. Often times in contact centres, operations management does not have the skill-set to make strategic decisions on business transformation initiatives.
Our Mission
In Genius Solutions Inc. bridges the gap between business strategy and implementation realities to provide our clients with a competitive edge in today's dynamic business market. We provide unique, practical and insightful solutions to real business problems. We believe"¦ "There is always a way."
The In Genius Solutions Inc. Strategic Consulting Practice is led by Frank Muzzi, Vice President, Global Outsourcing and Lilly Krstic, Vice President, Customer Solutions. Our combined business and consulting experience spans a wide scope of industries and skills in the areas of Service Strategy Deployment (Outsourcing), Performance Optimization (Consulting) and Technology Innovation.
Our business management expertise is enhanced by our strategic alliances and partnerships with a core group of experts in the industries we serve: Financial, Insurance, Credit Services, Telecommunications, Media, Retail, Public Sector, Outsourcing, Technology and Consulting. We maintain strategic partnerships and alliances in these fields and have ability to staff our projects with the right people with the right skills for every project.
For more information, visit: www.ingeniussolutions.ca or email us at: info@ingeniussolutions.ca.