TEL AVIV, Israel, November 17, 2010 /PRNewswire-FirstCall/ -- RADCOM Ltd. , today announced that M1 purchased RADCOM's Omni-Q service assurance solution for their NGN network. M1 is a leading integrated communications service provider in Singapore. It provides a full range of voice and data communications services over its 2G/3G/3.5G network, as well as fixed and mobile broadband.
"Quality for our customers has always been our number one priority. We are happy to partner with RADCOM to provide a comprehensive service assurance to allow us to ensure the highest quality of service to our customers," ," said Peter Thornton, General Manager of M1, "RADCOM's Omni-Q provides quality assurance to our multi-technology IDD environment comprising of SS7 as well as NGN based network. The system is able to track calls on real-time and this gives us the capability to trace and resolve customer problems efficiently. We also trend overall network quality in order to ensure a continuous improvement to our quality of service. Looking forward, the scalability to use the same platform in other parts of our network was also a key factor in our decision to purchase RADCOM's solution. We look forward to a successful and long term partnership with RADCOM."
"M1 is widely known as an innovative operator with an established brand, and we are sure that RADCOM can help them meet their aim to be the leader in personal voice, business and data communications, focusing on value, quality and customer service." Said Edwin Lim RADCOM's Director Asia Pacific,"We are happy to add M1 to our customer base, as a direct result of RADCOM's increased focus on the APAC region."
About M1
M1, Singapore's most exciting and innovative mobile, broadband and IDD service provider, was launched in April 1997. Since then, it has made significant inroads into the local mobile communications market, gaining considerable brand presence and market share. M1 aims to be the leader in personal voice, business and data communications, focusing on value, quality and customer service. More information on M1 is available at http://www.m1.com.sg/
About RADCOM
RADCOM provides innovative service assurance solutions for communications service providers and equipment vendors. RADCOM specializes in solutions for next-generation networks, both wireless and wireline. RADCOM's comprehensive, carrier strength solutions are used to prevent service provider revenue leakage and enable management of customer care. RADCOM's products facilitate fault management, network service performance analysis, troubleshooting and pre-mediation with an OSS/BSS. RADCOM's shares are listed on the NASDAQ Capital Market under the symbol RDCM. For more information, please visit http://www.radcom.com/.
Risks Regarding Forward-Looking Statements
Certain statements made herein that use the words "estimate," "project," "intend," "expect," "believe" and similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in the demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, and loss of market share and pressure on prices resulting from competition. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the United States Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason.
Contact: Eyal Harari VP Products and Marketing +972-3-766-8248 eyalh@radcom.com
RADCOM Ltd
CONTACT: Contact: Eyal Harari, VP Products and Marketing,
+972-3-766-8248, eyalh@radcom.com
