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Marketwired
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H&R Block Announces Fiscal 2015 Third Quarter Results

KANSAS CITY, MO--(Marketwired - March 04, 2015) - H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today released its financial results for the fiscal 2015 third quarter ended January 31, 2015 and U.S. tax volume through February 28.

As a result of an earlier opening of the Internal Revenue Service's (IRS) e-file system this tax season, the company reported a $309 million1 increase in revenues, to $509 million for the fiscal third quarter. This resulted in an improvement in its fiscal third quarter seasonal net loss from continuing operations to $0.13 per share.2 A majority of the company's revenues and all of its fiscal 2015 earnings will occur during its fiscal fourth quarter, and thus fiscal third quarter results are not indicative of expected performance for the full year.

The company continued its focus on driving revenue growth through improved monetization and product attach rates and believes it is on pace to achieve these goals in fiscal 2015. As of February 28, 2015, total U.S. tax returns prepared by and through H&R Block declined 4.2% as compared to the prior fiscal year. Changing tax filer timing, Affordable Care Act (ACA) form delays and errors, the carryover impact of eliminating certain promotions last tax season, competitor pricing actions and continued industry-wide fraud issues have resulted in a decline in lower-value returns.

"Despite being disappointed by the decline in early season volume, we are pleased with our monetization, overall return mix, and Tax Plus product attach rates through both our assisted channel and digital do-it-yourself products," said Bill Cobb, H&R Block's president and chief executive officer. "I'm also proud of how our organization has handled the implementation of the Affordable Care Act, which is the most significant change to the tax code in decades. Though it's too early to determine the impact of the ACA on this tax season, we are well positioned to deliver exceptional value to our clients as this plays out over the next several years."

Tax Industry Fraud

As the industry leader, H&R Block remains focused on addressing the growing industry-wide issue of tax fraud. Tax fraud is not new to the tax preparation industry and recent media coverage of fraud related to do-it-yourself tax software shows how aggressive those perpetrating fraud are becoming. The problem is growing rapidly, with the IRS estimating the total impact of tax identity fraud at greater than $5 billion in 2013. Similarly, the U.S. Treasury Department has estimated that improper payments related to the Earned Income Tax Credit (EITC) amount to $16 to $19 billion annually, up from estimates of $13 to $15 billion last year.

H&R Block will continue to advocate for change that benefits consumers by strengthening anti-fraud measures. The company's efforts are having an impact, as evidenced by Congress's direction last year to the U.S. Treasury Department to implement consistent requirements across all tax preparation methods for those applying for the EITC. H&R Block continues to advocate for a clear implementation plan from the Treasury Department that puts these new standards in place in time for the 2016 tax season. The company is also continuing to advocate for minimum federal standards for all paid tax preparers. Without minimum standards, taxpayers will continue to be victimized by individuals who are insufficiently trained or worse, knowingly commit fraud.

"We have led the conversation regarding tax return fraud and the need for reform for years, while our competitors in the tax preparation industry have just recently joined the discussion," said Cobb. "We urge the Treasury Department to implement Congress's direction in time for tax season 2016. We need all players in the industry -- the IRS, Treasury, Congress, professional tax preparers, tax preparation software makers, and taxpayers -- to join together to help create solutions. These issues are taking tens of billions of dollars out of taxpayers' pockets."

Fiscal 2015 Third Quarter Highlights

  • Total revenues increased $309 million to $509 million primarily due to an earlier opening of the IRS's e-file system
  • Seasonal net loss from continuing operations improved to $35 million, or $0.13 per share
  • Non-GAAP adjusted loss per share3 from continuing operations is $0.13

Fiscal 2015 Third Quarter Results From Continuing Operations

Actual                   Adjusted         
                         ------------------------  ------------------------ 
(in millions, except     Fiscal Year  Fiscal Year  Fiscal Year  Fiscal Year 
 EPS)                        2015         2014         2015         2014    
------------------------------------  -----------  -----------  ----------- 
Revenue                  $       509  $       200  $       509  $       200 
----------------------------------------------------------------------------
EBITDA                   $       (38) $      (302) $       (37) $      (301)
----------------------------------------------------------------------------
Pretax Loss              $       (91) $      (348) $       (89) $      (347)
----------------------------------------------------------------------------
Net Loss                 $       (35) $      (213) $       (34) $      (212)
----------------------------------------------------------------------------
Weighted-Avg. Shares -                                                      
 Diluted                       275.2        274.1        275.2        274.1 
----------------------------------------------------------------------------
EPS                      $     (0.13) $     (0.78) $     (0.13) $     (0.78)
----------------------------------------------------------------------------
                                                                            

Business Segment Financial Results and Highlights

Tax Services

  • Revenues increased 159.3% to $503 million, driven mainly by the earlier opening of the IRS's e-file system. In fiscal 2014, the IRS opened e-file on January 30, which resulted in a significant shift of revenue from the fiscal third quarter to the fiscal fourth quarter of that year.
  • Total operating expenses increased 12.3% to $571 million, driven by the variable costs associated with tax return preparation and increased training costs.
  • Adjusted non-GAAP pretax loss decreased 77.1% to $74 million, primarily due to the timing shift in revenues mentioned above.

Corporate

  • Pretax loss decreased by $10 million to $15 million, primarily as a result of lower interest expense due to the repayment of a $400 million note in October 2014 and reduced legal and consulting fees.

Discontinued Operations

  • Sand Canyon Corporation (SCC), a separate legal entity from H&R Block, Inc., continued to engage in constructive settlement discussions with counterparties that have made and are expected to assert a significant majority of previously denied and possible future representation and warranty claims.
  • During the third quarter, SCC entered into a settlement agreement to resolve certain of these claims. The settlement amount was fully covered by prior accruals and was paid in the fiscal third quarter.
  • SCC's accrual for contingent losses related to representation and warranty claims was $144 million at January 31.

Dividends
As just announced, a quarterly cash dividend of 20 cents per share is payable on April 1, 2015 to shareholders of record as of March 16, 2015. The April 1 dividend payment will be H&R Block's 210th consecutive quarterly dividend since the company went public in 1962.

Fiscal Third Quarter Conference Call
http://investors.hrblock.comhttp://investors.hrblock.com.

About H&R Block http://newsroom.hrblock.com/.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements

This press release may contain forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control and which are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2014 in the section entitled "Risk Factors," as well as additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

(1) All amounts in this release are unaudited. Unless otherwise noted, all  
    comparisons refer to the current period compared to the corresponding   
    prior year period.                                                      
(2) All per share amounts are based on fully diluted shares.                
(3) The company reports adjusted financial performance, which it believes is
    a better indication of the company's recurring operations. The company  
    also reports EBITDA (earnings before interest, taxes, depreciation and  
    amortization), a non-GAAP financial measure, which the company finds    
    relevant when measuring its performance. See "About Non-GAAP Financial  
    Information" below for more information regarding financial measures not
    prepared in accordance with generally accepted accounting principles    
    (GAAP).                                                                 
----------------------------------------------------------------------------
                                     (unaudited, in 000s - except per share 
KEY OPERATING RESULTS                                                 data) 
----------------------------------------------------------------------------
                                        Three months ended January 31,      
                                   -----------------------------------------
                                         Revenues          Income (loss)    
                                   ------------------- ---------------------
                                      2015      2014      2015       2014   
                                   --------- --------- ---------- ----------
                                                                            
Tax Services                       $ 503,008 $ 193,996 $ (75,428) $(322,099)
Corporate and Eliminations             6,066     5,774   (15,437)   (25,726)
                                   --------- --------- ---------- ----------
                                   $ 509,074 $ 199,770   (90,865)  (347,825)
                                   --------- ---------                      
Income tax benefit                                       (55,554)  (135,074)
                                                       ---------- ----------
Net loss from continuing                                                    
 operations                                              (35,311)  (212,751)
Net loss from discontinued                                                  
 operations                                               (1,637)    (1,960)
                                                       ---------- ----------
Net loss                                               $ (36,948) $(214,711)
                                                       ---------- ----------
                                                                            
Basic and diluted loss per share:                                           
  Continuing operations                                $   (0.13) $   (0.78)
  Discontinued operations                                      -          - 
                                                       ---------- ----------
  Consolidated                                         $   (0.13) $   (0.78)
                                                       ---------- ----------
                                                                            
Basic and diluted shares                                 275,190    274,110 
                                                                            
                                   -----------------------------------------
                                         Nine months ended January 31,      
                                   -----------------------------------------
                                         Revenues          Income (loss)    
                                   ------------------- ---------------------
                                      2015      2014      2015       2014   
                                   --------- --------- ---------- ----------
                                                                            
Tax Services                       $ 760,771 $ 443,727 $(402,630) $(625,807)
Corporate and Eliminations            16,517    17,578   (64,624)   (85,874)
                                   --------- --------- ---------- ----------
                                   $ 777,288 $ 461,305  (467,254)  (711,681)
                                   --------- ---------                      
Income tax benefit                                      (209,865)  (282,645)
                                                       ---------- ----------
Net loss from continuing                                                    
 operations                                             (257,389)  (429,036)
Net loss from discontinued                                                  
 operations                                               (7,789)    (5,805)
                                                       ---------- ----------
Net loss                                               $(265,178) $(434,841)
                                                       ---------- ----------
                                                                            
Basic and diluted loss per share:                                           
  Continuing operations                                $   (0.94) $   (1.57)
  Discontinued operations                                  (0.03)     (0.02)
                                                       ---------- ----------
  Consolidated                                         $   (0.97) $   (1.59)
                                                       ---------- ----------
                                                                            
Basic and diluted shares                                 274,957    273,699 
                                                                            
                                                                            
-------------------------------------------------------------------------------
                                              (unaudited, in 000s - except per 
CONSOLIDATED BALANCE SHEETS                                        share data) 
-------------------------------------------------------------------------------
                                              January     January      April   
As of                                        31, 2015    31, 2014    30, 2014  
------------------------------------------- ----------- ----------- -----------
                                                                               
                   ASSETS                                                      
Cash and cash equivalents                   $1,321,134  $  437,404  $2,185,307 
Cash and cash equivalents - restricted          51,085      44,855     115,319 
Receivables, net                               777,453     677,221     191,618 
Prepaid expenses and other current assets      260,802     345,231     198,267 
Investments in available-for-sale                                              
 securities                                    367,845           -     423,495 
                                            ----------- ----------- -----------
  Total current assets                       2,778,319   1,504,711   3,114,006 
Mortgage loans held for investment, net        245,663     282,149     268,428 
Investments in available-for-sale                                              
 securities                                      7,883     443,770       4,329 
Property and equipment, net                    308,805     314,565     304,911 
Intangible assets, net                         443,329     318,719     355,622 
Goodwill                                       442,961     437,386     436,117 
Other assets                                   151,981     213,987     210,116 
                                            ----------- ----------- -----------
  Total assets                              $4,378,941  $3,515,287  $4,693,529 
                                            ----------- ----------- -----------
    LIABILITIES AND STOCKHOLDERS' EQUITY                                       
LIABILITIES:                                                                   
  Commercial paper borrowings               $  591,486  $  194,984  $        - 
  Customer banking deposits                  1,286,216     806,887     769,785 
  Accounts payable, accrued expenses and                                       
   other current liabilities                   472,490     520,121     569,007 
  Accrued salaries, wages and payroll taxes    118,512     108,583     167,032 
  Accrued income taxes                           1,619      23,375     406,655 
  Current portion of long-term debt                781     400,570     400,637 
                                            ----------- ----------- -----------
    Total current liabilities                2,471,104   2,054,520   2,313,116 
  Long-term debt                               505,460     505,959     505,837 
  Other noncurrent liabilities                 255,992     268,049     318,027 
                                            ----------- ----------- -----------
    Total liabilities                        3,232,556   2,828,528   3,136,980 
                                            ----------- ----------- -----------
COMMITMENTS AND CONTINGENCIES                                                  
STOCKHOLDERS' EQUITY:                                                          
  Common stock, no par, stated value $.01                                      
   per share                                     3,166       3,166       3,166 
  Convertible preferred stock, no par,                                         
   stated value $0.01 per share                      -           -           - 
  Additional paid-in capital                   778,845     762,102     766,654 
  Accumulated other comprehensive income                                       
   (loss)                                       (1,263)     (4,776)      5,177 
  Retained earnings                          1,158,376     734,233   1,589,297 
  Less treasury shares, at cost               (792,739)   (807,966)   (807,745)
                                            ----------- ----------- -----------
    Total stockholders' equity               1,146,385     686,759   1,556,549 
                                            ----------- ----------- -----------
      Total liabilities and stockholders'                                      
       equity                               $4,378,941  $3,515,287  $4,693,529 
                                            ----------- ----------- -----------
                                                                               
-------------------------------------------------------------------------------
                                                                               
----------------------------------------------------------------------------
                                                      (unaudited, in 000s - 
                                                           except per share 
CONSOLIDATED STATEMENTS OF OPERATIONS                              amounts) 
----------------------------------------------------------------------------
                                 Three months ended     Nine months ended   
                                    January 31,            January 31,      
                                -------------------- -----------------------
                                  2015       2014       2015        2014    
                                --------- ---------- ----------- -----------
                                                                            
REVENUES:                                                                   
  Service revenues              $406,441  $ 138,613  $  637,356  $  358,845 
  Royalty, product and other                                                
   revenues                       63,335     23,788      81,905      43,268 
  Interest income                 39,298     37,369      58,027      59,192 
                                --------- ---------- ----------- -----------
                                 509,074    199,770     777,288     461,305 
                                --------- ---------- ----------- -----------
OPERATING EXPENSES:                                                         
  Cost of revenues:                                                         
    Compensation and benefits    186,656    160,830     307,892     267,668 
    Occupancy and equipment       92,303     88,387     263,235     249,481 
    Provision for bad debt and                                              
     loan losses                  39,283     31,420      44,032      45,760 
    Depreciation and                                                        
     amortization                 29,181     25,267      82,695      65,982 
    Other                         47,255     43,761     116,247     124,087 
                                --------- ---------- ----------- -----------
                                 394,678    349,665     814,101     752,978 
Selling, general and                                                        
 administrative:                                                            
  Marketing and advertising       87,569     77,943     108,227      98,667 
  Compensation and benefits       60,380     60,211     175,697     168,076 
  Depreciation and amortization   14,110      6,544      33,211      15,371 
  Other selling, general and                                                
   administrative                 27,488     29,750      66,991      83,123 
                                --------- ---------- ----------- -----------
                                 189,547    174,448     384,126     365,237 
                                --------- ---------- ----------- -----------
    Total operating expenses     584,225    524,113   1,198,227   1,118,215 
                                --------- ---------- ----------- -----------
Other expense, net                 6,666      9,610       9,629      13,295 
Interest expense on borrowings                                              
 (1)                               9,048     13,872      36,686      41,476 
                                --------- ---------- ----------- -----------
Loss from continuing operations                                             
 before income tax benefit       (90,865)  (347,825)   (467,254)   (711,681)
Income tax benefit               (55,554)  (135,074)   (209,865)   (282,645)
                                --------- ---------- ----------- -----------
Net loss from continuing                                                    
 operations                      (35,311)  (212,751)   (257,389)   (429,036)
Net loss from discontinued                                                  
 operations                       (1,637)    (1,960)     (7,789)     (5,805)
                                --------- ---------- ----------- -----------
NET LOSS                        $(36,948) $(214,711) $ (265,178) $ (434,841)
                                --------- ---------- ----------- -----------
                                                                            
BASIC AND DILUTED LOSS PER                                                  
 SHARE:                                                                     
  Continuing operations         $  (0.13) $   (0.78) $    (0.94) $    (1.57)
  Discontinued operations              -          -       (0.03)      (0.02)
                                --------- ---------- ----------- -----------
  Consolidated                  $  (0.13) $   (0.78) $    (0.97) $    (1.59)
                                --------- ---------- ----------- -----------
                                                                            
----------------------------------------------------------------------------
(1) The presentation of interest expense from borrowings has been restated  
    to correct errors in presentation, whereby we reclassified such interest
    expense from cost of revenues to a separate caption.                    
----------------------------------------------------------------------------
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS        (unaudited, in 000s) 
----------------------------------------------------------------------------
Nine months ended January 31,                          2015         2014    
-------------------------------------------------- ------------ ------------
                                                                            
NET CASH USED IN OPERATING ACTIVITIES              $(1,247,200) $(1,120,322)
                                                   ------------ ------------
                                                                            
CASH FLOWS FROM INVESTING ACTIVITIES:                                       
  Purchases of available-for-sale securities              (100)     (45,158)
  Maturities of and payments received on                                    
   available-for-sale securities                        68,013       72,502 
  Principal payments on mortgage loans held for                             
   investment, net                                      18,098       35,320 
  Capital expenditures                                 (98,876)    (125,654)
  Payments made for business acquisitions, net of                           
   cash acquired                                      (112,163)     (37,865)
  Proceeds received on notes receivable                      -       64,865 
  Franchise loans:                                                          
    Loans funded                                       (48,013)     (62,039)
    Payments received                                   34,164       17,893 
  Other, net                                             6,179       12,227 
                                                   ------------ ------------
      Net cash used in investing activities           (132,698)     (67,909)
                                                   ------------ ------------
                                                                            
CASH FLOWS FROM FINANCING ACTIVITIES:                                       
  Repayments of commercial paper                      (457,576)     (80,930)
  Proceeds from issuance of commercial paper         1,049,062      275,914 
  Repayments of long-term debt                        (400,000)           - 
  Customer banking deposits, net                       515,015     (124,947)
  Dividends paid                                      (164,905)    (164,134)
  Proceeds from exercise of stock options               16,026       28,083 
  Other, net                                           (26,348)     (35,919)
                                                   ------------ ------------
    Net cash provided by (used in) financing                                
     activities                                        531,274     (101,933)
                                                   ------------ ------------
                                                                            
Effects of exchange rate changes on cash               (15,549)     (20,016)
                                                                            
Net decrease in cash and cash equivalents             (864,173)  (1,310,180)
Cash and cash equivalents at beginning of the                               
 period                                              2,185,307    1,747,584 
                                                   ------------ ------------
Cash and cash equivalents at end of the period     $ 1,321,134  $   437,404 
                                                   ------------ ------------
                                                                            
SUPPLEMENTARY CASH FLOW DATA:                                               
  Income taxes paid, net of refunds received       $   201,374  $    87,672 
  Interest paid on borrowings                           43,561       43,297 
  Interest paid on deposits                                523        1,696 
  Transfers of foreclosed loans to other assets          3,240        6,389 
  Accrued additions to property and equipment            1,986        4,113 
  Conversion of investment in preferred stock to                            
   available-for-sale common stock                       5,000            - 
  Transfer of mortgage loans held for investment                            
   to held for sale                                          -        7,608 
                                                                            
----------------------------------------------------------------------------
                                                                            
----------------------------------------------------------------------------
                                                     (unaudited, amounts in 
TAX SERVICES - FINANCIAL RESULTS                                      000s) 
----------------------------------------------------------------------------
                                Three months ended      Nine months ended   
                                    January 31,            January 31,      
                               --------------------- -----------------------
                                  2015       2014       2015        2014    
                               ---------- ---------- ----------- -----------
Tax preparation fees:                                                       
  U.S. assisted                $ 283,692  $  72,108  $  341,107  $  123,145 
  International                   10,021      9,253      94,308      82,915 
  U.S. digital                    36,720     17,339      42,545      23,211 
                               ---------- ---------- ----------- -----------
                                 330,433     98,700     477,960     229,271 
Royalties                         52,284     15,061      68,508      31,150 
Revenues from Refund Transfers    50,899     15,542      56,472      21,282 
Revenues from Emerald Card(R)     13,910     12,689      39,479      37,299 
Revenues from Peace of Mind(R)                                              
 guarantees                       13,492     12,684      54,308      59,661 
Interest and fee income on                                                  
 Emerald Advance                  30,288     27,656      31,439      28,602 
Other                             11,702     11,664      32,605      36,462 
                               ---------- ---------- ----------- -----------
  Total revenues                 503,008    193,996     760,771     443,727 
                               ---------- ---------- ----------- -----------
Compensation and benefits:                                                  
Field wages                      161,921    136,885     264,822     226,320 
  Other wages                     41,157     41,629     117,598     112,029 
  Benefits and other                                                        
   compensation                   35,625     34,696      74,349      72,811 
                               ---------- ---------- ----------- -----------
                                 238,703    213,210     456,769     411,160 
Occupancy and equipment           92,700     88,148     260,016     250,332 
Marketing and advertising         87,569     77,852     106,477      97,435 
Depreciation and amortization     43,287     31,808     115,896      81,242 
Bad debt                          38,928     31,420      42,942      38,535 
Supplies                           6,963      7,387      17,534      14,355 
Other                             63,012     58,982     152,204     160,505 
                               ---------- ---------- ----------- -----------
    Total operating expenses     571,162    508,807   1,151,838   1,053,564 
                               ---------- ---------- ----------- -----------
Other expense, net                 6,751      6,756       9,986      14,366 
Interest expense on borrowings       523        532       1,577       1,604 
                               ---------- ---------- ----------- -----------
Pretax loss                    $ (75,428) $(322,099) $ (402,630) $ (625,807)
                               ---------- ---------- ----------- -----------
                                                                            
----------------------------------------------------------------------------
                                                                            
----------------------------------------------------------------------------
U.S. TAX OPERATING DATA                                          (in 000s)  
----------------------------------------------------------------------------
                       Nine months ended           Ten months ended         
                          January 31,                February 28,           
                       ----------------- -------- ----------------- --------
                                            %                          %    
                         2015     2014   Change     2015     2014   Change  
------------------------------- -------- -------- -------- -------- --------
Tax Returns Prepared:                                                       
 (1,2)                                                                      
  H&R Block Company-                                                        
   Owned Operations       1,532    1,595   (3.9)%    4,464    4,926   (9.4)%
  H&R Block Franchise                                                       
   Operations               947      958   (1.1)%    2,679    2,894   (7.4)%
                       -------- --------          -------- --------         
    Total H&R Block                                                         
     Assisted             2,479    2,553   (2.9)%    7,143    7,820   (8.7)%
                       -------- --------          -------- --------         
                                                                            
  H&R Block Desktop         180      137   31.4%       875      833    5.0% 
  H&R Block Online        1,027      654   57.0%     2,876    2,683    7.2% 
                       -------- --------          -------- --------         
    Total H&R Block                                                         
     Tax Software         1,207      791   52.6%     3,751    3,516    6.7% 
                       -------- --------          -------- --------         
                                                                            
  H&R Block Free File                                                       
   Alliance                 129       64  101.6%       383      436  (12.2)%
                       -------- --------          -------- --------         
    Total H&R Block                                                         
     U.S. Returns         3,815    3,408   11.9%    11,277   11,772   (4.2)%
                       -------- --------          -------- --------         
                                                                            
----------------------------------------------------------------------------
(1) Prior year numbers have been reclassified between company-owned and     
    franchise for offices which were refranchised or repurchased by the     
    company during either year.                                             
(2) Assisted returns for at January 31, 2014 include 1.8 million returns    
    which were completed as of that date but not yet electronically filed.  
    Revenue for these returns was recognized in the fourth quarter of fiscal
    year 2014.                                                              
                                                                            
----------------------------------------------------------------------------
NON-GAAP FINANCIAL MEASURES                                                 
----------------------------------------------------------------------------
                                      Three months ended January 31, 2015   
                                    ----------------------------------------
                                                 Pretax                     
                                      EBITDA      loss     Net loss    EPS  
                                    ---------- ---------- ---------- -------
                                                                            
As reported - from continuing                                               
 operations                         $ (38,302) $ (90,865) $ (35,311) $(0.13)
                                                                            
Adjustments:                                                                
  Loss contingencies - litigation         337        337        207       - 
  Professional fees related to HRB                                          
   Bank transaction                         6          6          3       - 
  Loss on sales of tax                                                      
   offices/businesses                   1,451      1,451        901       - 
                                    ---------- ---------- ---------- -------
                                        1,794      1,794      1,111       - 
                                    ---------- ---------- ---------- -------
                                                                            
As adjusted - from continuing                                               
 operations                         $ (36,508) $ (89,071) $ (34,200) $(0.13)
                                    ---------- ---------- ---------- -------
                                                                            
                                    ----------------------------------------
                                      Three months ended January 31, 2014   
                                    ----------------------------------------
                                                 Pretax                     
                                      EBITDA      loss     Net loss    EPS  
                                    ---------- ---------- ---------- -------
                                                                            
As reported - from continuing                                               
 operations                         $(301,571) $(347,825) $(212,751) $(0.78)
                                                                            
Adjustments:                                                                
  Loss contingencies - litigation         346        346        207       - 
  Severance                             1,092      1,092        648       - 
  Professional fees related to HRB                                          
   Bank transaction                       171        171         95       - 
  Gain on sales of tax                                                      
   offices/businesses                    (616)      (616)      (372)      - 
                                    ---------- ---------- ---------- -------
                                          993        993        578       - 
                                    ---------- ---------- ---------- -------
                                                                            
As adjusted - from continuing                                               
 operations                         $(300,578) $(346,832) $(212,173) $(0.78)
                                    ---------- ---------- ---------- -------
                                                                            
                                    ----------------------------------------
                                       Nine months ended January 31, 2015   
                                    ----------------------------------------
                                                 Pretax                     
                                      EBITDA      loss     Net loss    EPS  
                                    ---------- ---------- ---------- -------
                                                                            
As reported - from continuing                                               
 operations                         $(314,153) $(467,254) $(257,389) $(0.94)
                                                                            
Adjustments:                                                                
  Loss contingencies - litigation         609        609        376       - 
  Severance                             1,051      1,051        654       - 
  Professional fees related to HRB                                          
   Bank transaction                       120        120         74       - 
  Gain on sales of AFS securities         (24)       (24)       (15)      - 
  Loss on sales of tax                                                      
   offices/businesses                     552        552        342       - 
                                    ---------- ---------- ---------- -------
                                        2,308      2,308      1,431       - 
                                    ---------- ---------- ---------- -------
                                                                            
As adjusted - from continuing                                               
 operations                         $(311,845) $(464,946) $(255,958) $(0.94)
                                    ---------- ---------- ---------- -------
                                                                            
                                                                            
-------------------------------------------
                                     Nine months ended January 31, 2014     
                                 -------------------------------------------
                                              Pretax                        
                                   EBITDA      loss     Net loss     EPS    
                                 ---------- ---------- ---------- ----------
                                                                            
As reported - from continuing                                               
 operations                      $(587,125) $(711,681) $(429,036) $   (1.57)
                                                                            
Adjustments:                                                                
  Loss contingencies -                                                      
   litigation                        1,069      1,069        650          - 
  Severance                          4,025      4,025      2,447       0.01 
  Professional fees related to                                              
   HRB Bank transaction              1,978      1,978      1,203          - 
  Gain on sales of tax                                                      
   offices/businesses               (1,215)    (1,215)      (739)         - 
                                 ---------- ---------- ---------- ----------
                                     5,857      5,857      3,561       0.01 
                                 ---------- ---------- ---------- ----------
                                                                            
As adjusted - from continuing                                               
 operations                      $(581,268) $(705,824) $(425,475) $   (1.56)
                                 ---------- ---------- ---------- ----------
                                                                            
                                                                            
                                 --------------------- ---------------------
                                  Three months ended     Nine months ended  
                                      January 31,           January 31,     
-------------------------------- --------------------- ---------------------
EBITDA                              2015       2014       2015       2014   
-------------------------------- ---------- ---------- ---------- ----------
                                                                            
Net loss - as reported           $ (36,948) $(214,711) $(265,178) $(434,841)
                                                                            
Add back:                                                                  
  Discontinued operations            1,637      1,960      7,789      5,805 
  Income taxes                     (55,554)  (135,074)  (209,865)  (282,645)
  Interest expense                   9,272     14,443     37,195     43,203 
  Depreciation and amortization     43,291     31,811    115,906     81,353 
                                 ---------- ---------- ---------- ----------
                                    (1,354)   (86,860)   (48,975)  (152,284)
                                 ---------- ---------- ---------- ----------
                                                                            
EBITDA from continuing                                                      
 operations                      $ (38,302) $(301,571) $(314,153) $(587,125)
                                 ---------- ---------- ---------- ----------
                                                                            
                                 --------------------- ---------------------
                                  Three months ended     Nine months ended  
                                      January 31,           January 31,     
-------------------------------- --------------------- ---------------------
Supplemental Information            2015       2014       2015       2014   
-------------------------------- ---------- ---------- ---------- ----------
                                                                            
Stock-based compensation                                                    
 expense:                                                                   
  Pretax                         $   6,090  $   4,715  $  20,689  $  15,477 
  After-tax                          3,678      2,809     12,763      9,410 
Amortization of intangible                                                  
 assets:                                                                    
  Pretax                         $  16,743  $   8,757  $  41,206  $  21,351 
  After-tax                         10,197      5,256     25,420     12,981 
                                                                            
----------------------------------------------------------------------------

NON-GAAP FINANCIAL INFORMATION

The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.

The following are descriptions of adjustments we make for our non-GAAP financial measures:

  • We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
  • We exclude non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
  • We exclude severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
  • We exclude the gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
  • We exclude the gains and losses on extinguishment of debt.

We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including EBITDA, adjusted EBITDA and adjusted pretax income of continuing operations. Adjusted EBITDA and adjusted pretax income eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

For Further Information
Investor Relations: 
Colby Brown
(816) 854-4559
Email contact

Media Relations: 
Gene King
(816) 854-4672
Email contact

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