SolarWinds Worldwide, LLC: SolarWinds Advances Full-Stack Monitoring Strategy with New and Enhanced Solutions

-- SolarWinds Cloud reflects a vision of simple, powerful, affordable
     full-stack monitoring
  -- AppOptics seamlessly integrates application performance and infrastructure
     monitoring
  -- Papertrail delivers faster log searches and log velocity analytics
  -- Pingdom offers expanded functionality for digital experience monitoring
  -- Announcements are latest milestones in a drive to build unified SaaS
     platform

AUSTIN, Texas , Nov. 20, 2017 (GLOBE NEWSWIRE) -- SolarWinds, a leading
provider of powerful and affordable IT management software, today announced an
all-new, breakthrough product and two advanced product updates in a major
evolution of its SolarWinds Cloud Software as a Service (SaaS) portfolio. The
new offerings expand the company's current capabilities for comprehensive,
full-stack monitoring with the introduction of AppOptics, a new application
and infrastructure monitoring solution; significant updates to Papertrail,
providing faster search speeds and new log velocity analytics; and enhanced
digital experience monitoring (DEM) functionality within Pingdom. 

Photos accompanying this announcement are available at

http://www.globenewswire.com/NewsRoom/AttachmentNg/c81520ae-883b-4448-a660-9e8a7
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http://www.globenewswire.com/NewsRoom/AttachmentNg/f8464d22-7ec8-4948-a2af-af997
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Collectively, the new SolarWinds Cloud portfolio gives customers broad and
unmatched visibility into logs, metrics, and tracing, as well as the digital
experience. It will enable developers, DevOps engineers, and IT professionals
to simplify and accelerate management and troubleshooting, from the
infrastructure and application layers to the end-user experience. In turn, it
will allow customers to focus on building the innovative capabilities
businesses need for today's on-demand environments. 

"Application performance and the digital experience of users have a direct and
significant impact on business success," said Christoph Pfister, executive vice
president of products, SolarWinds. "With the stakes so high, the ability to
monitor across the three pillars of observability-logs, metrics, and tracing-is
essential. SolarWinds Cloud offers this comprehensive functionality with
industry-best speed and simplicity. With AppOptics and the enhancements to
Papertrail and Pingdom, we're breaking new ground by delivering even greater
value to our customers in an incredibly powerful, disruptively affordable SaaS
portfolio." 

AppOptics: Simple, unified monitoring for the modern application stack
Available today, AppOptics addresses challenges customers face from being
forced to use disparate solutions for applications and infrastructure
performance monitoring. To do so, it offers broad application performance
monitoring (APM) language support with auto-instrumentation, distributed
tracing functionality, and a host agent supported by a large open community to
enable expanded infrastructure monitoring capabilities and comprehensive
visibility through converged dashboards. 

For a unified view, AppOptics' distributed tracing, host and IT infrastructure
monitoring, and custom metrics all feed the same dashboarding, analytics, and
alerting pipelines. SolarWinds designed the solution to simplify and unify the
management of complex modern applications, infrastructure, or both. This allows
customers to solve problems and improve performance across the application
stack, in an easy-to-use, as-a-service platform. 

For application performance monitoring, the powerful distributed tracing
functionality can follow requests across any number of hosts, microservices,
and languages without manual instrumentation. Users can move quickly from
visualizing trends to deep, code-level, root-cause analysis. 

AppOptics bridges the traditional divide between application and infrastructure
health metrics with unified dashboards, alerting, and management features. The
host agent runs Snap and Telegraf plug-ins, enabling drop-in monitoring of
key systems. The solution integrates with a wide range of systems to support
the heterogeneous infrastructure environments dominating today's IT landscape. 

AppOptics serves as a highly extensible custom metrics and analytics platform
that brings together applications, infrastructure, and business data to deliver
deep insights that enable fast problem resolution. Finally, with pricing
starting at $7.50 USD per host/month, AppOptics delivers an unmatched
combination of deep functionality and very affordable pricing, a breakthrough
that makes powerful application performance monitoring capabilities accessible
to virtually all organizations. 

Papertrail: Faster, smarter troubleshooting with log velocity analytics and
'lightning search' 
Papertrail is a cloud-hosted log management solution that helps users
troubleshoot infrastructure and application problems. The latest version
introduced today includes 
log velocity analytics, which can instantly visualize log patterns and help
identify anomalies. For example, customers now can visualize an increase in
total logs sent by a server, a condition that could indicate imminent failure,
or something out of the norm. 

Also, new to Papertrail is "lightning search," which will enable developers,
support engineers, and systems administrators to search millions or billions of
log messages faster than ever before, and then immediately act on information
found within the log messages. Together, Papertrail's latest enhancements
empower customers to troubleshoot complex problems, error messages, application
server errors, and slow database queries, faster and smarter, with full
visibility across all logs. 

Pingdom digital experience monitoring
Research firm Gartner estimates that, "by 2020, 30 percent of global
enterprises will have strategically implemented DEM technologies or services,
up from fewer than 5 percent today1."  Pingdom, a market leader in the DEM
arena, helps make websites faster and more reliable with powerful, easy-to-use
uptime and performance monitoring functionality. Available on November 27, the
Pingdom solution's latest enhancements for digital experience monitoring
include three new dashboard views that provide the ability to continuously
enhance user experience on websites or web applications: 

  -- Sites View: Customers can quickly locate a user experience issue on any
     monitored website
  -- Experience View: Customers can filter users and identify those affected by
     performance issues
  -- Performance View: Customers can explore the technical cause of an issue and
     quickly and easily identify opportunities for performance improvements

The latest updates to the Pingdom solution's digital experience monitoring will
empower customers to know first when issues affect their site visitors'
experience, and quickly surface critical information needed to enhance the
overall experience. 

SolarWinds Cloud: The next evolution of SaaS-based full-stack monitoring
Today's announcement of SolarWinds Cloud is another important milestone in the
company's drive to deliver a set of comprehensive, simple, and disruptively
affordable full-stack monitoring solutions built upon a common, seamlessly
integrated, SaaS-based platform. Since 2014, SolarWinds has dramatically
expanded its cloud portfolio and capabilities through a series of acquisitions,
while making significant progress integrating these acquired solutions,
including Pingdom, Librato, Papertrail, and TraceView, under a common sales
and operational model. 

AppOptics builds on the technology and feedback SolarWinds put into Librato and
TraceView since their introductions. Now, the company has integrated and
enhanced this functionality within a single solution, taking another big step
forward in advancing its strategy to unify full-stack monitoring across the
three pillars of observability on a common SaaS-based platform.  SolarWinds'
ultimate goal is to enable a single view of infrastructure, applications, and
digital experience, which will help customers solve their most complex
performance and reliability problems quickly, with unexpected simplicity and
industry-leading affordability. 

AWS re:Invent 2017 conference

The SolarWinds team will also be available to demonstrate the all-new AppOptics
solution, as well as Papertrail and Pingdom updates, at Booth 228 at AWS
re:Invent (November 27 - December 1). 

For more information on SolarWinds IT management products, visit the SolarWinds
website or call 866.530.8100. 

Customer and industry analyst quotes

Ben Jones, Director, IT
Schwarz Partners, leading supplier of corrugated packaging & logistics services

"AppOptics gives us a fast view of the issues.  As a result, it helped us
drastically cut down on our support time and increase our speed in resolving
problems.  Within five minutes of installation, we had real-time tracing and
application performance data, which is enabling us to quickly pinpoint issues
and bring the right resources to bear in finding solutions." 

Tim Grieser
Research Vice President, Enterprise System Management Software
IDC

"Our research shows that customers increasingly are demanding more integrated
products that enable them to get a broader view of performance across their IT
systems," said Tim Grieser, Research Vice President, Enterprise System
Management Software, IDC.  "Bringing together tracing data and a range of
metrics into common dashboards, analytics and alerting systems is work that
addresses this important emerging requirement." 

Additional Resources

  -- SolarWinds Cloud
  -- AppOptics
  -- Pingdom
  -- Papertrail

Connect with SolarWinds

  -- THWACK

  -- Twitter

  -- Facebook

  -- LinkedIn

1 Gartner: "Innovation Insight for Digital Experience Monitoring," Analyst:
Will Cappelli, Published: 14 October 2016. 

About SolarWinds
SolarWinds provides powerful and affordable IT management software to customers
worldwide, from Fortune 500 enterprises to small businesses, managed service
providers (MSPs), government agencies, and educational institutions. We are
committed to focusing exclusively on IT, MSP, and DevOps professionals, and
strive to eliminate the complexity that our customers have been forced to
accept from traditional enterprise software vendors. Regardless of where the IT
asset or user sits, SolarWinds delivers products that are easy to find, buy,
use, maintain, and scale while providing the power to address key areas of the
infrastructure from on-premises to the cloud. This focus and commitment to
excellence in end-to-end hybrid IT performance management has established
SolarWinds as the worldwide leader in both network management software and MSP
solutions, and is driving similar growth across the full spectrum of IT
management software. Our solutions are rooted in our deep connection to our
user base, which interacts in our THWACK online community to solve problems,
share technology and best practices, and directly participate in our product
development process. Learn more today at www.solarwinds.com. 

The SolarWinds and SolarWinds Cloud trademarks are the exclusive property of
SolarWinds Worldwide, LLC and its affiliates and may be registered or pending
registration with the U.S. Patent and Trademark Office and in other countries. 
All other SolarWinds and SolarWinds Cloud trademarks, service marks, and logos
may be common law marks or are registered or pending registration.  All other
trademarks mentioned herein are used for identification purposes only and are
trademarks (and may be registered trademarks) of their respective companies. 

© 2017 SolarWinds Worldwide, LLC.  All rights reserved.

MEDIA CONTACTS:
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