MBG Expense Management and mindWireless have announced a strategic partnership that will provide enhanced wireline and wireless management capabilities for companies seeking a full range of telecom and IT asset management solutions. As a result of this partnership, companies can gain a clear view of both their wireline and wireless expenditures, with an improved ability to manage expenses for all communications services.
Both the MBG and mindWireless software solutions are architected on Microsoft .Net, providing a common platform for the two systems. For a complete view of wireline and wireless expenses, end-users can view a centralized bill through MBG's Invoice Presentation and Chargeback system with reports of communications spend by region, vendor, hierarchy, and type of service. Users can drill into the details behind each category, including wireless spend, and access mindWireless' mW SMART platform for procuring and managing wireless devices.
"MBG is extremely pleased to partner with mindWireless, a company that shares the same passion for providing outstanding client support and seeks innovative ways to constantly improve the management of wireless services through automation," says Michael B. Greenspan, CEO and founder of MBG Expense Management. "The combination of MBG and mindWireless gives organizations a leading TEM platform rooted in a deep understanding of telecommunications processes. Our alliance helps organizations transform billing data into the valuable information needed to make more informed decisions regarding their wireline and wireless spend."
"When looking for a wireline partner, mindWireless was impressed with MBG's commitment to automating and optimizing the TEM process and integrating the entire lifecycle from procurement to processing electronic billing data down to the lowest level of detail," says Kevin Whitehurst, Managing Director and Co-Founder, mindWireless. "Increasingly our customers are seeking a combined wireline/wireless management solution and we're excited to enter into an alliance with MBG, a company that values long-time customer relationships as we do."
A cornerstone of this partnership is the fact that both companies share a strong commitment to providing exceptional customer support, which is referenced in Gartner's Marketscope for Telecom Expense Management 2H06. Both MBG and mindWireless serve clients in consultative roles and senior staff is readily available to address client issues. Validating this commitment to service, unlike other wireless providers that outsource their help desk, mindWireless maintains its 24/7 help desk internally. Both MBG and mindWireless support a loyal client roster, including a number of Fortune 100 firms.
"Having our help desk managed internally allows us to stay close to our clients and enables us to proactively identify important trends before they become much larger issues," says Whitehurst.
About mindWireless
mindWireless is a technology and outsourcing firm focused on the wireless marketplace with offices in Houston and Dallas. Founded in 2000, mindWireless has grown rapidly to become a leader in the corporate wireless management market with a list of Fortune 1000 clients and services deployed worldwide. For more information, visit www.mindwireless.com.
About MBG Expense Management
MBG Expense Management (MBG) is a leading on-demand and outsourced expense management company that develops Web-based telecommunications and IT management solutions for Fortune 500 companies. Founded in 1990, MBG's solutions are focused on giving large organizations the ability to manage, monitor, and order all of their telecommunications and IT services through a secure, centralized hub. MBG's core solutions include provisioning, IT inventory, invoice presentation/processing and corporate chargeback, which combine to provide a complete end-to-end solution for clients. Headquartered in New York, MBG serves some of the largest multi-national corporations, processing more that $2 billion worth of telecommunications and IT charges. For more information, visit www.mbg-inc.com.
