Technavio has been monitoring the business process outsourcing market and it is poised to grow by USD 105.49 billion during 2020-2024, progressing at a CAGR of almost 10% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.
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Technavio has announced its latest market research report titled Global Business Process Outsourcing Market 2020-2024 (Graphic: Business Wire)
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The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. Accenture Plc, Capgemini SE, Deloitte Touche Tohmatsu Ltd., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., KPMG International Cooperative, Tata Consultancy Services Ltd., and Wipro Ltd. are some of the major market participants. The rising emphasis on process automation will offer immense growth opportunities. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.
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Rising emphasis on process automation has been instrumental in driving the growth of the market.
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Business Process Outsourcing Market 2020-2024: Segmentation
Business Process Outsourcing Market is segmented as below:
End-user
IT And Telecommunication
BFSI
Retail
Healthcare
Others
Geographic Landscape
APAC
Europe
MEA
North America
South America
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Business Process Outsourcing Market 2020-2024: Scope
Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources. Our business process outsourcing market report covers the following areas:
Business Process Outsourcing Market Size
Business Process Outsourcing Market Trends
Business Process Outsourcing Market Analysis
This study identifies increasing adoption of BPO by IT and telecom service providers as one of the prime reasons driving the business process outsourcing market growth during the next few years.
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Business Process Outsourcing Market 2020-2024: Key Highlights
CAGR of the market during the forecast period 2020-2024
Detailed information on factors that will assist business process outsourcing market growth during the next five years
Estimation of the business process outsourcing market size and its contribution to the parent market
Predictions on upcoming trends and changes in consumer behavior
The growth of the business process outsourcing market
Analysis of the market's competitive landscape and detailed information on vendors
Comprehensive details of factors that will challenge the growth of business process outsourcing market vendors
Table of Contents:
PART 1: EXECUTIVE SUMMARY
PART 2: SCOPE OF THE REPORT
2.1 Preface
2.2 Preface
2.3 Currency conversion rates for US$
PART 3: MARKET LANDSCAPE
Market ecosystem
Market characteristics
Value chain analysis
Market segmentation analysis
PART 4: MARKET SIZING
Market definition
Market sizing 2019
Market Outlook
Market size and forecast 2019-2024
PART 5: FIVE FORCES ANALYSIS
Bargaining power of buyers
Bargaining power of suppliers
Threat of new entrants
Threat of substitutes
Threat of rivalry
Market condition
PART 6: MARKET SEGMENTATION BY END-USER
Market segmentation by end-user
Comparison by end-user
IT and Telecommunication Market size and forecast 2019-2024
BFSI Market size and forecast 2019-2024
Retail Market size and forecast 2019-2024
Healthcare Market size and forecast 2019-2024
Others Market size and forecast 2019-2024
Market opportunity by end-user
PART 7: CUSTOMER LANDSCAPE
PART 8: GEOGRAPHIC LANDSCAPE
Geographic segmentation
Geographic comparison
North America Market size and forecast 2019-2024
Europe Market size and forecast 2019-2024
APAC Market size and forecast 2019-2024
MEA Market size and forecast 2019-2024
South America Market size and forecast 2019-2024
Key leading countries
Market opportunity
PART 9: DECISION FRAMEWORK
PART 10: DRIVERS AND CHALLENGES
Market drivers
Market challenges
PART 11: MARKET TRENDS
Rising emphasis on process automation
Increasing number of start-ups partnering with BPOs and increased transparency
Rising number of acquisitions and partnerships
PART 12: VENDOR LANDSCAPE
Overview
Landscape disruption
Competitive scenario
PART 13: VENDOR ANALYSIS
Vendors covered
Vendor classification
Market positioning of vendors
Accenture Plc
Capgemini SE
Deloitte Touche Tohmatsu Ltd.
Genpact Ltd.
HCL Technologies Ltd.
Infosys Ltd.
International Business Machines Corp.
KPMG International Cooperative
Tata Consultancy Services Ltd.
Wipro Ltd.
PART 14: APPENDIX
Research methodology
List of abbreviations
Definition of market positioning of vendors
PART 15: EXPLORE TECHNAVIO
About Us
Technavio is a leading global technology research and advisory company. Their research and analysis focus on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
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