AMSTERDAM (dpa-AFX) - Dutch financial services company ING Group N.V. (ING) said that ING Bank named Roel Louwhoff as Chief Operations Officer and member of the Management Board Banking per 1 May 2014.
As indicated at ING Bank's Strategy update on 31 March 2014, in his function as COO Roel will have global responsibility for Operations & IT, change management and procurement within ING Bank.
Roel Louwhoff has more than 20 years of experience in consultancy, operations and IT with various international organizations. Lastly he was CEO of BT Operate, responsible for running the networks, platforms and data centres of the British telecoms group. Roel started his career at Andersen Consulting. From 1995 until 2001 he served at call centre operator SNT, ultimately being responsible for strategy, IT, HR, marketing and innovation. From 2001 to 2004 he served as Chief Operating Officer at ClientLogic Corporation, an international business process outsourcing firm.
In 2004 Roel joined BT as CEO of Customer Service and Network Operations and in 2007 became responsible for the Operations of BT.
Following Roel Louwhoff's appointment per 1 May 2014 and the revised regional division of businesses announced on 31 March 2014, which will be effective as of 1 July 2014, the composition of ING's Management Board Banking will be Ralph Hamers, CEO; Koos Timmermans, vice-chairman; Patrick Flynn, CFO; Wilfred Nagel, CRO; Roel Louwhoff, COO; William Connelly, Commercial Banking; Eli Leenaars, Challenger & Growth Countries; and Hans van der Noordaa, Benelux.
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