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PR Newswire
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norisbank AG Optimizes Credit Management With the Aid of FileNet ECM and Hosting From TDS

COSTA MESA, Calif., Sept. 28 /PRNewswire-FirstCall/ -- FileNet Corporation , a leading provider of Enterprise Content Management (ECM) solutions, today announced, with German-based ValueNet partner TDS Informations technologie AG, that they have implemented a FileNet ECM solution which optimizes norisbank's consumer loan processing system.

(Logo: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGO)

The FileNet ECM solution is designed to help simplify the handling processes for transacting standard easyCredit installment loans. The norisbank AG easyCredit installment loan is a branded product marketed in the German financial services sector. Using FileNet's ECM solution, norisbank has been able to make better loan decisions faster by optimizing the easyCredit process cycle. In addition, the system has provided additional cost savings in the area of physical storage costs for paper files.

During the first phase of the project, norisbank replaced the bank's current paper archives with electronic customer files that include all business-related transactions such as loan contracts, credit rating information or contract data. Through the FileNet P8 architecture, the files are digitized and immediately available electronically.

The system runs in the TDS computer centers in Neckarsulm, Germany where redundant servers and clustering are used, with TDS supplying the required WAN, LAN and Internet connections to assure consistent availability to norisbank AG through the Web. As part of the process of managing the application, TDS maintains the FileNet ECM solution to meet norisbank's changing business requirements making it possible to scale the system as needed.

"We are very excited about deploying FileNet P8," said Mr. Robert Frosch, head of the production and services division at norisbank. "The initial phase of the implementation has already afforded real-time access to critical consumer loan information. In addition, this solution will create real competitive advantage for our company by further improving our customer responsiveness."

In the next rollout phase, norisbank plans to expand the ECM solution by adding business process management (BPM) functionality in order to increase automation of the loan handling processes. With about two million pages of documents managed in conjunction with easyCredit, the management of electronic customer files using BPM is designed to substantially reduce not only the administrative costs for loan transactions, but also customer handling costs. This optimization is expected to lead to shortened loan cycles for norisbank customers while increasing quality and reliability of transactions in norisbank's back office.


About norisbank AG

norisbank AG is one of the leading offerers in the installment loan business in Germany and takes on the role of specialist for consumer credit in the mutual financial association ("FinanzVerbund"). The bank, headquartered in Nurnberg, most recently employed just under 1100 coworkers and achieved total assets in excess of 3 billion Euro. In 2003, the bank was counted among the most profitable offerers in the domestic market and is also able to hold its own by international standards. A return on equity of 52% and a cost-income ratio of 53% are confirmation of its sustained success. Based on its figures from 2003, norisbank advanced to third place for installment loans in the German market.

About TDS Informations technologie AG

The TDS Group offers IT consulting, application hosting and HR services for medium and large-sized companies in Europe. The products offered by the business unit IT Consulting range from concept creation and implementation to applications support. Expertise in the business sector and know-how in business software such as applications from SAP AG are the basis for innovative solutions. The outsourcing products offered by the business unit Application Hosting expand upon the consulting products: many companies run their IT systems in one of TDS' computer centers in order to permanently profit from the provided expertise as well as ultra-modern and reliable infrastructure. The business unit HR Services offers companies the possibility of outsourcing entire business processes from the human resources department. In this regard, BFD AG, a totally owned subsidiary of TDS, provides companies with personnel services on an outsourcing basis and assumes activities surrounding personnel management, administration and payroll accounting. TDS currently employs about 900 coworkers in five European countries and counts prominent companies among its customers, such as, Autobahn Tank & Rast, bfz, Bankgesellschaft Berlin, Burger King, Citibank, CIV Versicherung, DaimlerChrysler Bank, Debitel, de Harense Smid, Deichmann, Deutsche Bank, ePost, Gothaer Versicherungen, Hornschuch, H.O.T. (HSE), Minol, Moeller, Supply On, Vereinigte Postversicherungen and Werner & Mertz. In 2003, TDS achieved about 97 million Euro in sales. TDS AG is listed on the Frankfurt Stock Exchange, in the regulated market (prime standard) (ISIN: DE0005085609, WKN 508560).

About FileNet

FileNet Corporation helps organizations make better decisions by managing the content and processes that drive their business. FileNet's Enterprise Content Management (ECM) solutions allow customers to build and sustain competitive advantage by managing content throughout their organizations, automating and streamlining their business processes, and providing the full spectrum of connectivity needed to simplify their critical and everyday decision-making.

FileNet ECM solutions deliver a comprehensive set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.

Since the Company's founding in 1982, more than 4,000 organizations, including three quarters of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes.

Headquartered in Costa Mesa, Calif., the Company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organizations, as well as via its ValueNet(R) Partner network of resellers, system integrators and application developers.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:

This release may contain forward-looking statements that involve risks and uncertainties, including statements regarding the anticipated benefits of FileNet ECM solutions, including the FileNet BPM functionality. Words such as "anticipates," "expects," "intends," "plans," "believes," "may," "will" and similar expressions are intended to identify forward-looking statements. Among the important factors that could cause actual results to differ materially from those in the forward-looking statements are unforeseen technical difficulties related to the implementation, functionality and optimization of FileNet's products and other factors detailed in FileNet's filings with the Securities and Exchange Commission, including its recent filings on Forms 10-K and 10-Q.

Note to editors: FileNet and ValueNet are registered trademarks of FileNet Corporation. All other company or product names referenced in this release may be trademarks or registered trademarks of their respective owners.

Media Contacts: FileNet Corporate: Tom Hennessey FileNet Corporation Phone: 714-327-5050 Email: thennessey@filenet.com FileNet GmbH: Armin Fourier Dietrich-Bonhoeffer-Str. 4 61350 Bad Homburg Germany Tel. +49 (0)6425-82 11 72 Fax. +49 (0)6425-82 11 74 email: afourier@filenet.com

Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGOAP Archive: http://photoarchive.ap.org/PRN Photo Desk, photodesk@prnewswire.com FileNet Corporation
© 2004 PR Newswire
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