PLANO, Texas, Oct. 1 /PRNewswire-FirstCall/ -- EDS today announced an agreement with the Department of the Navy on key modifications to the Navy Marine Corps Intranet (NMCI) contract. The changes, which modify service level agreements (SLAs) based on commercial best practices, are designed to improve the NMCI network's overall service and efficiency. The new SLAs, which are effective immediately, are a critical step in enabling EDS to begin billing up to 100 percent on individual seats.
Service level agreements measure everything from network uptime to help desk response times and are critical to determining network performance and identifying areas for improvement.
EDS will provide additional information on its outlook and progress on the Navy contract when it releases third quarter earnings on October 25.
About EDS
EDS provides a broad portfolio of business and technology solutions to help its clients worldwide improve their business performance. EDS' core portfolio comprises information-technology, applications and business process services, as well as information-technology transformation services. EDS' A.T. Kearney subsidiary is one of the world's leading high-value management consultancies. With more than $20 billion in annual revenue, EDS is ranked 87th on the Fortune 500. The company's stock is traded on the New York and London stock exchanges. Learn more at http://www.eds.com/ .
CONTACT: Kevin Clarke - EDS 619-271-8614 kevin.clarke@eds.com
Electronic Data Systems Corporation
Service level agreements measure everything from network uptime to help desk response times and are critical to determining network performance and identifying areas for improvement.
EDS will provide additional information on its outlook and progress on the Navy contract when it releases third quarter earnings on October 25.
About EDS
EDS provides a broad portfolio of business and technology solutions to help its clients worldwide improve their business performance. EDS' core portfolio comprises information-technology, applications and business process services, as well as information-technology transformation services. EDS' A.T. Kearney subsidiary is one of the world's leading high-value management consultancies. With more than $20 billion in annual revenue, EDS is ranked 87th on the Fortune 500. The company's stock is traded on the New York and London stock exchanges. Learn more at http://www.eds.com/ .
CONTACT: Kevin Clarke - EDS 619-271-8614 kevin.clarke@eds.com
Electronic Data Systems Corporation
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