MILWAUKEE, April 28 /PRNewswire-FirstCall/ -- Midwest Airlines took home another "best" award when its popular frequent flyer program -- Midwest Miles -- earned the Freddie Award for Best Customer Service at Thursday's 18th Annual Freddie Awards Ceremony in Los Angeles. Additionally, Midwest Miles placed a very close second for the most coveted award of the evening -- Program of the Year -- with a score of 8.963 to Southwest Airlines' score of 8.984.
In addition to its first- and second-place showings, Midwest Miles earned third place for Best Member Communications, and fourth place in three other categories: Best Member Web Site, Best Elite Program and Best Award Redemption.
The Freddie Awards were introduced in 1988 by Randy Petersen, publisher of InsideFlyer magazine. The Freddies allow consumers to rank airline and hotel programs from their point of view. The awards are considered to be the most prestigious consumer-generated awards in the industry.
Known as "The best care in the air" for its superior customer service, Midwest Airlines has been named best airline 43 times since 1990. Both Travel+Leisure and the Zagat Airline Survey have rated Midwest Airlines the best airline in the United States.
Midwest Airlines features jet service throughout the United States, including Milwaukee's most daily nonstop flights and best schedule to major destinations. Catering primarily to business travelers and discerning leisure travelers, the airline earned its reputation as "The best care in the air" by providing passengers with impeccable service and onboard amenities at competitive fares. Skyway Airlines, Inc. -- its wholly owned subsidiary -- operates as Midwest Connect, which offers connections to Midwest Airlines as well as point-to-point service between select markets on regional jet and turboprop aircraft. Together, the airlines offer service to 47 cities. More information is available at midwestairlines.com .
