SEATTLE, June 5 /PRNewswire-FirstCall/ -- Demonstrating outstanding customer service in 2005, Stonepath Logistics , the global logistics services organization, has won a Carrier Excellence Award for On-Time Performance presented by National Logistics Management (NLM) as part of the second annual NLM Carrier Awards. The awards are based on metrics from NLM's Carrier Excellence Program and presented to air freight and ground freight carriers. The awards were presented at a ceremony on May 31, 2006 in Livonia, MI.
Rick Manner, Senior Vice President of Domestic Services for Stonepath said, "We are honored to receive this award for the second year in a row. We appreciate a successful partnership with NLM and the North American automotive industry due in part to the hard work and unwavering focus our team has on making service. I congratulate Chad Furstenau and his entire automotive operations team. We are very proud of their efforts."
NLM's Carrier Excellence Program outlines the expectations that NLM and its clients hold as the most important factors of service quality, applying a point system to each carrier based on cost and quality. NLM tracks shipments for more than 450 ground, air freight and air charter carriers, and develops a "scorecard" on each carrier that is shared with clients and carriers each month. NLM is non-asset based and works in partnership with an extensive carrier base to manage expedited freight.
The Carrier Awards are presented in the following categories: Hard To Cover Support, On-Time Performance, Carrier Excellence and Special Recognition. For each category, carriers are evaluated on service- and performance-related metrics.
NLM utilizes its Carrier Excellence Program to continuously evaluate carriers based on a variety of performance metrics. Winners of the Carrier Excellence Award are determined by Carrier Excellence Program scores across all of NLM's business in which they participate. The monthly scorecards carriers received in 2005 were reviewed for the highest scores in each category.
"It's a pleasure to recognize Stonepath Logistics with an On-Time Performance Award," said Scott Taylor, CEO of National Logistics Management. "Stonepath Logistics' dedication to customer service excellence in providing efficient, reliable freight shipping makes them very deserving of an NLM Carrier Award."
About National Logistics Management
National Logistics Management's (NLM) dynamic approach to freight shipments utilizing innovative, cost-effective technology, ensures the right solution for a variety of industries using a proven network of ground, air freight and air charter carriers. NLM's techniques for Web-based bidding, scheduling, shipping, tracking and receiving payments for expedited freight have transformed the manner in which companies order urgent shipments, resulting in sharply reduced costs and improved quality of service. NLM is distinguished by the expertise of its event specialist team, its proprietary approach to quality and the proven technology applications the company creates and employs. An ISO-9001-2000 Certified business, NLM continuously seeks to create innovations in anticipation of clients' needs. For more information, visit http://www.nlmi.com/.
About Stonepath Group, Inc.
Stonepath (http://www.stonepath.com) is a global, third-party logistics organization providing a full range of transportation and distribution solutions to multinational and local businesses including a diverse client mix of retail leaders, automotive and technology concerns, government agencies, and defense contractors. Through strategic acquisitions and strong organic growth, the Company has expanded rapidly, establishing a network of owned operations throughout the U.S., the Asia-Pacific region and Latin America.
© 2006 PR Newswire
