ANN ARBOR, Mich., June 6 /PRNewswire-FirstCall/ -- Ryder System, Inc. , a global leader in transportation and supply chain management solutions, has recognized Con-way Freight-Western (CWW) with its 2005 Ryder Carrier Quality Award.
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The company, a regional less-than-truckload (LTL) carrier and an operating company of Con-way Freight Inc., won the award for service in Ryder's Western Region category. Ryder's Transportation Management division selects carriers based on a quantitative scorecard that assesses several performance metrics including: on-time service, claims performance and resolution, customer service, technology, economic value and innovation.
"We instituted our quality award process to make certain we are working with carriers that provide peak performance for our customers and to acknowledge them for their excellence," said Tim Podvin, general manager of global procurement for Ryder Transportation Management. "Con-way Freight consistently demonstrates the performance and qualities we want for our customers."
"Ryder, on behalf of their customers, requires quality performance in every aspect of the service we provide. We understand that and I'm very proud of how our employees have met that challenge," said Kevin Hartman, president of Con-way Freight-Western.
Con-way's regional carriers have won six Carrier Quality Awards from Ryder since the award's inception in 1997: Con-way Freight-Western won in 2000, 2001 and this year's award for its region while Con-way Freight-Central won in 1999, 2001, and 2002.
Ryder management presented the award to Con-way executives at a ceremony in Novi, Mich. on Tuesday, June 6.
Con-way Freight-Western is an operating company of Con-way Freight Inc., a transportation and services company that provides day-definite less-than- truckload freight delivery services for commercial and industrial businesses in the United States, Canada, Puerto Rico and Mexico. All Con-way Freight operating components are ISO certified for 9001 and 14001, C-TPAT/PIP, ACE and CSA certified and FAST highway carriers.
Con-way Freight is a subsidiary of San Mateo, California-based Con-way Inc. , a $4.2 billion freight transportation, logistics, supply chain management and trailer manufacturing company. Further information about Con-way Freight and additional press releases are available via the Internet at ... http://www.con-way.com/ .
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