CHICAGO, June 13 /PRNewswire-FirstCall/ -- R.R. Donnelley & Sons Company today announced that it has been recognized with a Gold Award for quality achievements in 2005 from AT&T Yellow Pages. This award, presented at AT&T Yellow Pages headquarters in St. Louis, Missouri, reflects RR Donnelley's performance in exceeding a number of quantitative goals, as well as its contributions in areas such as innovation, leadership and customer focus.
AT&T Yellow Pages' Supplier Quality Alliance program recognizes suppliers' performance in areas including product quality, on-time shipments and invoicing accuracy. RR Donnelley met or exceeded all of its targets during 2005.
"RR Donnelley understands AT&T Yellow Pages' needs and objectives, and provides the flexibility, innovation and customer focus necessary to allow us to better serve our advertisers," stated Steve Comfort, director of paper and printing for AT&T Yellow Pages. "Our supplier quality program is an important part of our relationship with our suppliers and RR Donnelley's 2005 quality and customer service achievements are impressive."
"Delivering superior value and exceptional quality is core to our operating strategy," said John Paloian, RR Donnelley Group President, Publishing & Retail Services. "We are honored to have achieved an AT&T Yellow Pages' Gold Award. Our sales, production, customer care and other professionals strive to exceed expectations for every customer we serve."
About RR Donnelley
RR Donnelley is the world's premier full-service provider of print and related services, including business process outsourcing. Founded more than 140 years ago, the company provides solutions in commercial printing, direct mail, financial printing, print fulfillment, forms and labels, logistics, call centers, transactional print-and-mail, print management, online services, digital photography, color services, and content and database management to customers in the publishing, healthcare, advertising, retail, technology, financial services and many other industries. The largest companies in the world and others rely on RR Donnelley's scale, scope and insight through a comprehensive range of online tools, variable printing services and market-specific solutions. For more information, visit the company's web site at http://www.rrdonnelley.com/ .
Use of Forward-Looking Statements
This news release may contain "forward-looking statements" as defined in the U.S. Private Securities Litigation Reform Act of 1995. Readers are cautioned not to place undue reliance on these forward-looking statements and any such forward-looking statements are qualified in their entirety by reference to the following cautionary statements. All forward-looking statements speak only as of the date of this news release and are based on current expectations and involve a number of assumptions, risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements. Readers are strongly encouraged to read the full cautionary statements contained in RR Donnelley's filings with the SEC. RR Donnelley disclaims any obligation to update or revise any forward-looking statements.
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