ST. PAUL, Minn., Sept. 21 /PRNewswire-FirstCall/ -- Gander Mountain Company today announced the recovery of computer equipment containing certain customer transaction information relating to a single store in Greensburg, Pennsylvania. An independent security assessment firm has verified that no customer data was accessed or compromised.
"We are pleased to have recovered our equipment," said Mark Baker, Gander Mountain president and CEO. "But far more important, one of the nation's leading independent information security assessment firms has confirmed that no customer data on the computer was accessed or compromised in any way."
On September 10, 2007, Gander Mountain issued a press release informing the public that the computer equipment was missing and might have been stolen. Following that release, the company notified the major credit card companies, sent letters to customers for whom they had full address information, established a toll-free helpline, and a dedicated E-mail box, and posted a customer alert and additional information on its website to help potentially affected customers.
"From the start our primary goal has been to prevent harm to our customers," said Baker. "We took an aggressive approach to informing our customers and even though it turned out that no customer data was compromised, it was the best thing to do to mitigate potential harm to everyone. We are sorry that it caused concern, but we always want to do the right thing for our customers and we are grateful for their understanding during this matter."
Gander Mountain will now send letters to affected customers informing them of the recovery of the equipment. The helpline at 866-986-2988, will continue to be available during the hours of 8:00 am to 5:00 pm CT, Monday through Friday. This number will be effective through October 5, 2007. Customers may contact the company at Gander Mountain, 180 E. Fifth St., Suite 1300, St. Paul, MN 55101, Attn: Customer Service, or by email at
About Gander Mountain Company
Gander Mountain Company , headquartered in Saint Paul, Minnesota, is the nation's largest retail network of stores for hunting, fishing, boats, camping, marine, and outdoor lifestyle products and services. Since 1960, the Gander Mountain brand has offered an expanding assortment of competitively priced outdoor equipment, technical apparel and footwear, as well as gunsmith, archery, ATV and marine services. The stores feature national, regional and local brands as well as the company's owned brands. Focused on a "We Live Outdoors(R)" culture, Gander Mountain dedicates itself to creating outdoor memories. There are currently 111 Gander Mountain outdoor lifestyle stores in 22 states. For the nearest store location call 800-282-5993 or visit http://www.gandermountain.com/.
Cautionary Note Regarding Forward-Looking Statements
Any statements in this release that are not historical or current facts are forward-looking statements. All forward-looking statements in this release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performances or achievements expressed or implied by the forward-looking statements. Certain of these risks and uncertainties are described in the "Risks and Factors Affecting Current and Future Results" section of the company's Annual Report on Form 10-K for fiscal 2006 and other required reports, as filed with the SEC, which are available at http://www.gandermountain.com/ and at the SEC's website at http://www.sec.gov/.
