THOUSAND OAKS, Calif., Nov. 14 /PRNewswire/ -- Verizon customers who have evacuated or lost their homes because of the Tea wildfire in Montecito can add call forwarding to their account at no charge, as part of the company's efforts to help those in need cope with the disaster.
"Staying in touch with family and friends is more important than ever during times of crisis, and free call-forwarding will help our customers remain connected as they cope with this wildfire," said Shawne Angelle, president of sales channel operations for Verizon's South/West area.
Verizon customers affected by the fire can opt -- at no charge -- to have their telephone calls automatically forwarded to a working phone number at another location where they are staying, or to a wireless number. Customers will not be billed for the one-time setup fees or monthly charges for call forwarding, although customers will be responsible for any toll charges on forwarded calls and wireless airtime charges.
Residential customers who have been affected by the fire and want to set up call forwarding should call Verizon at 1-800-483-1000. Business customers should call 1-800-483-2000.
Verizon crews are assessing the extent of the damage to the company's network in the burned areas, and construction crews will replace facilities as needed as soon as the crews are able to enter the area safely.
Verizon Communications Inc. , headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, serving nearly 71 million customers nationwide. Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce of more than 228,000 and last year generated consolidated operating revenues of $93.5 billion. For more information, visit http://www.verizon.com/.
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