FORT LEONARD WOOD, Mo., July 20 /PRNewswire/ -- Verizon Wireless has activated a new cell site which will enable more customers to use their wireless phones concurrently to make calls; send and receive email and text, picture and video messages; access the Internet; view high-quality videos; and download music, games and ringtones, while enjoying clearer reception and fewer dropped calls.
The new cell site improves Verizon Wireless voice and data coverage on Fort Leonard Wood Army Base and in the surrounding areas.
"Network reliability is the No. 1 reason that customers choose and stay with Verizon Wireless," said Brendan Fallis, president-Kansas/Missouri Region, Verizon Wireless. "Getting through on the first try and maintaining a connection are important to our customers. We continue to optimize our network so that it remains the most reliable in the nation."
Reliable service is fundamental to customer loyalty, and Verizon Wireless boasts the highest customer loyalty in the industry, as measured by the company's low percentage of customer turnover.
"The value we offer our customers is closely tied to our industry-leading customer retention," Fallis said. "Wireless consumers today understand that value is not defined by price alone. A major reason our customers choose Verizon Wireless and stay with us is because we offer the nation's most reliable network."
This network improvement is part of Verizon Wireless' continual effort to expand coverage, improve capacity and enhance the quality of its wireless voice and data network in Missouri and throughout the country. Verizon Wireless has invested more than $50 billion since it was formed - $5.5 billion on average every year - to increase the coverage and capacity of its premier nationwide network and to add new services. In 2008, the company invested more than $49.6 million in its Missouri network.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable and largest wireless voice and data network, serving more than 86.6 million customers. Headquartered in Basking Ridge, N.J., with more than 86,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications and Vodafone (NYSE and LSE: VOD). For more information, visit http://www.verizonwireless.com/. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at http://www.verizonwireless.com/multimedia.
Verizon Wireless
CONTACT: Cheryl Bini Armbrecht, Cheryl.Bini@verizonwireless.com, or
Brenda Hill, Brenda.Hill@verizonwireless.com, both of Verizon Wireless,
+1-636-345-9400; or Caroline Villanueva, +1-314-725-5645,
caroline@sequel-llc.com, for Verizon Wireless
Web Site: http://www.verizonwireless.com/