Access to PGiCOS Provides New Ways to Embed Multi-Modal Communications into Business Processes
Premiere Global Services, Inc. (NYSE: PGI), a global provider of on-demand, applied communication technologies, today launched the PGi component for Adobe® LiveCycle® Enterprise Suite (ES) that integrates directly into the Premiere Global Communications Operating System (PGiCOS), a powerful, on-demand multi-modal communications platform.
The PGi component enables enterprises to readily embed PGiCOS SMS notifications, fax document delivery, and trackable e-mail directly into workflows using LiveCycle Workbench’s intuitive process designer interface. Created to serve Adobe LiveCycle customers that need to take customer engagement to the next level, the PGi component is available for download in Premiere Global’s developer community and via the Adobe Developer Connection.
The PGi component easily integrates communications technologies into commercial business systems using open APIs without hardware or complicated development resources required. Geared to make the investment in LiveCycle even more productive, the PGi component adds an extra layer of communication from within a LiveCycle workflow and empowers companies to quickly capture and route information, notify clients and minimize manual processes.
“The PGi component provides Adobe LiveCycle customers the ability to leverage the power of the PGiCOS’ on-demand communications platform to further enhance mission-critical business processes. Embedding PGi communications technologies into LiveCycle processes provides customers a better way to richly interact, engage and extend their reach,” noted David Guthrie, CTO, Premiere Global Services, Inc.
About PGiConnect
PGiConnect is Premiere Global’s online workspace for software developers, system integrators, customers, resellers and partners. PGiConnect allows developers to access Premiere Global’s full API Suite, development materials and examples to create business applications using voice, email, fax and SMS messaging technologies.
- Launched in October 2008
- Nearly 1,000 software developers are registered on PGiConnect
- More than one hundred applications have been developed since PGiConnect
About Premiere Global Services, Inc.
Premiere Global Services, Inc. is a global provider of on-demand, applied communication technologies. Our PGi Communications Operating System supports business applications within the following solution sets: PGiMeet, PGiSend, PGiNotify and PGiMarket, formerly known as Conferencing & Collaboration, Document Solutions, Notifications & Reminders and eMarketing, respectively.
Premiere Global is headquartered in Atlanta, Georgia. We have a global presence in 24 countries and nearly one million users from our established base of over 50,000 customers, which includes nearly 90% of the Fortune 500. Additional information can be found at www.premiereglobal.com.
Forward-looking and cautionary statement
Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management's current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Premiere Global Services Inc.'s forward-looking statements, including, but not limited to, the following factors: competitive pressures, including pricing pressures; technological changes; the development of alternatives to our services; market acceptance of our new services and enhancements; integration of acquired companies; service interruptions; increased financial leverage; our dependence on our subsidiaries for cash flow; continued weakness in our legacy broadcast fax business; foreign currency exchange rates; customer consolidations, bankruptcies or payment defaults; possible adverse results of pending or future litigation or infringement claims; federal or state legislative or regulatory changes, including government regulations applicable to traditional telecommunications service providers; general domestic and international economic, business or political conditions; a global economic slowdown or changes in the cost or availability of financing; and other factors described from time to time in our press releases, reports and other filings with the SEC, including but not limited to the "Risk Factors" sections of our Annual Report on Form 10-K for the year ended December 31, 2008. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.
Contacts:
Premiere Global Services
Sara Pilling, 404-564-6599
sara.pilling@premiereglobal.com