PISCATAWAY, N.J., Aug. 26 /PRNewswire-FirstCall/ -- PRG Group, Inc. (Pink Sheets: PRGJ) is pleased to announce that the Company has signed an agreement with HS Telecom to provide technical support services for all Avaya IP platforms and systems. This agreement is the first formal relationship the Company has signed since it expanded its business model to deliver a suite of professional services to dealers and distributors. The agreement provides HS Telecom with access to highly qualified project managers, engineers, and software specialists without adding headcount to the HS Telecom payroll.
According to Shawn McDermott, President and CEO of HS Telecom "This agreement validates our success, which has been built on delivering services to our customers that exceeds their expectations for close to 30 years. We were seeking to augment our technical team with a partner that would bring strong project and support resources that rivaled the capabilities of our internal team. Over the years we've delivered on a high number of complex and critical installations on time and within budget. We wanted to extend and preserve our ability to continue doing so while growing our bottom line. The access to additional high quality technical resources brought on by partnering with PRG allows us to do so while continuing to ensure our ability to deliver beyond our customers' expectations. With an experienced internal team supplemented by highly skilled PRG personnel we can build our business and maintain our focus on finishing projects on a timely basis, within budget and with high quality results. PRG will also gain from our experience and be able to increase the value of its offerings to other like-minded partners."
According to Uma Pandey, President and CEO for PRG Group, Inc., "We are excited about the steps we are taking as a company to address the growing need of our customers. This includes providing a lower cost technical support solutions for hardware and software dealers and distributors. In leveraging our ability to bring highly skilled technical resources domestically and abroad, we are able to offer almost all communication providers with a cost effective technical solution to managing their customer's voice and data networks. Now, our customers can focus on re-energizing their sales and marketing efforts because they now have a supplemental support organization that can be available at a moments notice."
About PRG Group, Inc.:
PRG Group is a global information, consulting, outsourcing and technology company specializing in delivering end-to-end e-Business, ERP/CRM, software design and integration, tier one, two and three technical support for IP applications and enterprise-wide voice, data, networking, and security solutions to customers worldwide. PRG Group's professional services team provides a fully managed technical solution for hardware and software partners who are trying to improve their customer support without adding headcount or expanding their hours of operations. Specifically, PRG professional services offers partners with the following technical support: remote monitoring and diagnostics; adds, moves and changes; software reconfiguration; engineering; software patches; and service reports.
About HS Telecom, Inc.:
H.S. Telecom, Inc. is a customer-driven and results-oriented telecommunications and data networking company selling advanced IP communication systems and services. Our alliance with Avaya and other hardware manufacturers allows H.S. Telecom access to a sophisticated knowledge base. This in turn allows H.S. Telecom to offer a full range of resources to our clients, resulting in unmatched levels of customer satisfaction thus minimizing costly service interruptions.
Safe Harbor Act: This release includes forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 that involves risks and uncertainties including, but not limited to, the impact of competitive products, the ability to meet customer demand, the ability to manage growth, acquisitions of technology, equipment, or human resources, the effect of economic business conditions, and the ability to attract and retain skilled personnel. The Company is not obligated to revise or update any forward-looking statements in order to reflect events or circumstances that may arise after the date of this release.
PRG Group, Inc.
CONTACT: PRG Group, Inc., http://www.prg-group.com/, Investor Relations,
+1-407-389-5900
Web Site: http://www.prg-group.com/
