Belgacom ICS uses Complex Event Processing to ensure customer satisfaction and reliable delivery of service
Aleri Inc., the Continuous Intelligence™ company and a leading provider of enterprise-class complex event processing (CEP) technology and CEP-based solutions, today announced that Belgacom International Carrier Services (ICS), a leading global wholesale provider of voice, data and value added services, has deployed Aleri's CEP software for real-time voice network monitoring and analytics that helps maintain high Quality of Service (QoS) and provides immediate visibility into service problems, allowing for rapid, proactive response.
"After exploring multiple CEP software products, we chose Aleri's Coral8 engine for its overall speed of development, ease of use, superior documentation and technical support which reduced Belgacom ICS' learning curve, making our development team productive from day one," said Pierre-André Rulmont, CTO of Belgacom ICS. "Belgacom ICS is committed to meeting the expectations of our customers and Aleri provides the unique software we need to proactively manage the network, re-configure around troublesome hotspots and ensure high degrees of customer service and satisfaction."
The Belgacom ICS network monitoring and analysis application, built using Aleri CEP software and Continuous Computation Language (CCL), offers the carrier:
- Flexible real-time aggregation of data over different dimensions;
- A scalable solution for analyzing high volumes of network traffic data streams;
- Comprehensive network monitoring and visibility over multiple types of service and application services; and
- Rapid, flexible analysis of real-time data on-demand.
"Telecommunication services are one of the largest industries requiring constant change and innovation," said Don Deloach, CEO of Aleri. "Belgacom ICS is a clear leader in this space and Aleri is pleased to be able to provide them with the Continuous Intelligence they need to deliver the highest quality of service to their customers."
About Aleri
Aleri enables Continuous Intelligence™ so that businesses can react faster to changing conditions and make better decisions based on more timely information. Aleri's cutting edge, enterprise-class complex event processing (CEP) technology provides a platform for rapid development of high performance applications that can analyze and respond instantly to high-volume, high-speed data to minimize risk and increase competitive advantage. In March of 2009 Aleri merged with Coral8, combining two leading providers of CEP technology to expand market reach and increase the speed of innovation for next-generation, real-time event processing technology and solutions.
Aleri is a global company headquartered in Chicago with offices in California, New York, New Jersey, London, and Paris. For more information, visit www.aleri.com
About Belgacom ICS
Belgacom International Carrier Services S.A./NV (Belgacom ICS) is a leading global carrier of voice, data and value added services to over 500 wireless, wireline and service providers through sales offices in Brussels, Bern, Dubai, Singapore and New York.
Belgacom ICS is at the forefront of the international communications industry, acting as a catalyst for growth, both in terms of traffic and reach. The company aims to enable global interworking across all networks, technologies and services. As a result of this approach and the joint venture with Swisscom ICS, Belgacom International Carrier Services is now one of the largest wholesale voice carrier and a world leader in data transit services.
For more information, please visit www.belgacom-ics.com.
Contacts:
Media Contacts:
Aleri
Kelly Shumaker
kelly.shumaker@aleri.com
+1
312-540-7347
or
Cognito
Ishviene Arora
+1 646 395
6300
or
Cognito Europe
Adam Honeysett-Watts
+44
(0)20 7438 1100
aleri@cognitomedia.com
