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AT&T U-verse Arrives in Chattanooga / Chattanooga Customers Get New TV Service That Ranks Highest in Customer Satisfaction in J.D. Power and Associates Study

CHATTANOOGA, Tenn., July 25 /PRNewswire-FirstCall/ -- Chattanooga residents now have a new choice for their television and communications services powered by the most advanced technology. AT&T* today announced the launch of AT&T U-verse® services in parts of Chattanooga, including AT&T U-verse TV, AT&T U-verse High Speed Internet and AT&T U-verse Voice. The services will be available for order beginning Monday, July 26.

"This investment by AT&T is great news for Chattanooga, as it brings exciting new technology and new jobs to our community," said Hamilton County Mayor Claude Ramsey. "I applaud the men and women of AT&T for their commitment to our hometown and am honored to help them celebrate this occasion."

AT&T U-verse services, which are all delivered over AT&T's advanced Internet Protocol (IP) network, offer a new alternative to cable with a better DVR, better features and apps, and a better TV experience. AT&T U-verse brings together your TV, broadband, home phone and AT&T wireless services - all on one bill - with unique features that provide a new level of integration, convenience and control. AT&T U-verse TV ranked "Highest in Residential Television Service Satisfaction in the South Region Two Years in a Row," according to the J.D. Power and Associates 2008 and 2009 Residential Television Service Provider Satisfaction Studies(SM).

"Today's launch of AT&T U-verse reflects our commitment to make the significant investments to bring Tennessee consumers a new era of true video competition," said Gregg Morton, president, AT&T Tennessee.

AT&T U-verse is being expanded in Tennessee thanks to The Competitive Cable and Video Services Act of 2008, HB 1421. The law signed by Gov. Bredesen provides an environment that encourages new video providers, such as AT&T Tennessee, to invest in Tennessee to compete against incumbent cable providers. AT&T U-verse launched in Tennessee in December 2008.

"We are thrilled to offer this innovative video choice to customers in the Chattanooga area," said Morton. "As we celebrate this Chattanooga launch, I want to remember the contributions of the Tennessee General Assembly to open Tennessee's video services marketplace to competition which is truly benefiting consumers. I would like to again thank Chattanooga area elected officials Representative Gerald McCormick and Hamilton County Mayor Claude Ramsey and the other supporters of AT&T who helped bring competition and choice for consumers."

"This investment by AT&T is great news for Chattanooga, as it brings exciting new technology and to our community," said Rep. Gerald McCormick. "As Tennessee policymakers, our goal was to increase investment throughout the state and give consumers more choices and innovative new services and I'm honored to help AT&T celebrate this launch."

More Choice, Advanced Features

AT&T U-verse TV is the only 100 percent Internet Protocol-based television (IPTV) service offered by a national service provider, making AT&T U-verse one of the most dynamic and application-rich services available today, with advanced capabilities that customers don't get from other providers.

"We're excited bring more choice and competition to Chattanooga," said Bryan Klamer, general manager-Home Solutions, AT&T Tennessee. "We know customers want a better choice to break free from cable, and AT&T U-verse is the answer. And we'll continue to make U-verse TV even better for customers with regular upgrades and new cool applications that enhance their TV experience."

Where AT&T U-verse services are available, local U-verse TV customers can enjoy numerous features and applications, including the freedom to manage and playback your recorded programs from a single DVR on any U-verse connected TV in the house with Total Home DVR; the ability to choose and watch up to four of your favorite channels at one time with the exclusive My Multiview app; an extensive High Definition (HD) channel lineup with access to more than 130 HD channels; the ability to program DVR recordings from your Web-connected mobile phone or PC; personalized, on-screen weather, sports, traffic and stock information via AT&T U-bar; the ability to check the current weather conditions and forecasts in any U.S. city with Weather On Demand; and more.

With AT&T U-verse High Speed Internet services, every AT&T U-verse customer or small business broadband user can enjoy faster available speeds. Packages include a range of speeds, with the fastest downstream speeds up to 24 Mbps. All AT&T U-verse High Speed Internet packages include wireless home or office networking capability at no extra cost.

AT&T U-verse Voice is a managed IP-based service that is delivered over AT&T's fiber-rich network. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that integrate with your AT&T U-verse TV, high speed internet and AT&T wireless services. Customers can benefit from a single, combined voice mailbox for AT&T U-verse Voice and AT&T wireless messages; an online portal to manage your call preferences and settings from any PC; an online voice mailbox; the ability to view your incoming calls and voicemail notifications on your TV with Caller ID on TV; the ability to view your Call History on your TV and initiate a call from your PC or TV using Click to Call; and more. All U-verse Voice customers have 911 service.

AT&T U-verse offers multiple combinations of TV, Internet and Voice packages to customize your experience. Standard professional installation is included in most packages, and you also get a 30-day money-back guarantee. Additional promotional offers may be available to qualifying customers who bundle U-verse Internet or U-verse Voice service.

For additional information on AT&T U-verse -- or to find out if it's available in your area -- visit http://www.att.com/u-verse, call 800-ATT-2020 or visit one of the following AT&T Tennessee retail locations:

-- 4494 Frontage Rd., NW, Cleveland, Tenn., 37312 -- 1853 Gunbarrel Rd., Chattanooga, Tenn. 37421 -- 5724 Hwy. 153, Suite A, Hixson, Tenn. 37343

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T | DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE® magazine.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at http://www.att.com/rss. Or follow our news on Twitter at @ATTNews. Find us on Facebook at http://www.facebook.com/ATT to discover more about our consumer and wireless services or at http://www.facebook.com/ATTSmallBiz to discover more about our small business services.

© 2010 AT&T Intellectual Property. All rights reserved. 3G service not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Geographic and service restrictions apply to AT&T U-verse. Call or go to http://www.att.com/uverse to see if you qualify.

AT&T U-verse TV: Residential customers only. Prices, programming and offers subject to change without notice. A one-time TV service activation fee of $29 applies. HD Service: Access to HD service requires $10/mo. HD Premium Tier available for an additional $5/mo. HD channel availability varies by package selected. THDVR: Total Home DVR functionality is available on up to 8 TVs, and requires a receiver for each additional TV at $7/mo. My Multiview: Channels/content available for viewing in Multiview are based on TV package subscription and additional programming purchased. Limited number of HD channels are not supported for display within My Multiview. Mobile Remote Access: AT&T U-verse High Speed Internet Account required. Wireless phone with Internet access required and standard data charges may apply. U-bar: AT&T U-verse High Speed Internet Account required. Standard Installation Included with Most Packages: Offer ends 11/6/10. Credit qualified customers only. Installation not included with U-basic package. 30 Day Money Back Guarantee: Offer ends 11/6/10. Must cancel all AT&T U-verse services within 30 days from service activation. Adjustment provided for initial installation charges and one month service charges, if paid. Customer is responsible for all additional charges including but not limited to On Demand, Pay Per View, international calls, other pay-per-use features and non-returned equipment charges. Other conditions and restrictions may apply to all offers. Offers may be modified or discontinued at anytime without notice. AT&T employees or retirees not eligible for promotional offers.

AT&T U-verse High Speed Internet: Internet speed claim(s) represent maximum downstream and/or upstream speed capabilities. Speeds may vary and are not guaranteed. Many factors can affect actual speeds including the use of other U-verse services. Credit and other restrictions apply. Purchase of U-verse TV required to order AT&T U-verse High Speed Internet. A $3 monthly High Speed Internet equipment fee will apply. Channel counts include optional channels available in plan; Wireless networking may require adapter purchased separately; Fiber-optics apply to part or all of the network depending on your location. Other Charges: Taxes, city video cost recovery fees, and other fees extra. No charge for standard professional installation for new AT&T U-verse customers ordering qualifying U-verse TV packages.

AT&T U-verse Voice: Prices subject to change. Residential customers only. Installation, taxes, fees, and other charges may apply. International calls billed at additional per-minute rates; higher rates may apply for calls terminating on mobile phones or other wireless devices. U-verse Voice, including 911 dialing, will not function during a power outage without battery backup power. Non-returned equipment charges will apply if equipment is not returned within required timeframe upon disconnect of services. Service is not portable; will function only in your home. May be incompatible with monitored home alarms and medical monitoring systems. Refer to Learn More pages for U-verse Voice at http://www.uverse.att.com/ for more information on 911, battery backup, and home alarms. Acceptance of Terms of Service and 911 Acknowledgement required. Credit and other restrictions apply. AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voice mail systems. Caller ID and Call Waiting might not work simultaneously with AT&T U-verse Voice.

AT&T U-verse services are provided by AT&T local telephone companies. Wireless phone with Internet access required and standard data charges may apply.

AT&T U-verse received the highest numerical score among television service providers in the South in the proprietary J.D. Power and Associates 2008-2009 Residential Television Service Satisfaction Studies(SM). 2009 study based on 28,118 total responses from measuring 13 providers in the South (AL, AR, FL, GA, KS, KY, LA, MS, MO, NC, OK, SC, TN, TX) and measures consumer satisfaction with television service. Proprietary study results are based on experiences and perceptions of consumers surveyed in January, March and June, 2009. Your experiences may vary. Visit jdpower.com

AT&T Inc.

CONTACT: Cathy Lewandowski of AT&T Corporate Communications,
+1-615-214-5874, cathy.lewandowski@att.com

Web Site: http://www.att.com/

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