SEATTLE, Nov. 7, 2011 /PRNewswire/ -- We are pleased to announce that Mr. Steve O'Neill recently joined PerSyst Consulting. Steve has over 25 years of experience working with companies from start-ups to Fortune 500. His expertise is in maximizing performance and profitability by identifying and improving customer-focused business processes, operations, and programs.
During a 23-year theme park career, Steve led operations staffs of over 500 employees, in some of the most challenging and high volume hospitality environments in the world. Most importantly, Steve developed a passion for world class customer experience and the ability to assess, design, and implement it. Steve also worked closely with some of the world's finest creative minds in developing new theme parks while with Walt Disney Company and Universal Studios. Steve has significant expertise in the flow and management of people and activity through an environment and helped to create desired experiences for targeted participants.
Following Disney and Universal, Steve had a diverse career at Starbucks serving in multiple Director positions. His experience ranged from building process and support teams critical to the scalable and highly profitable growth of Licensed Stores to the redevelopment of design criteria for all Starbucks stores resulting in many of the key features found in today's retail stores.
Steve's experience and breadth of functional knowledge position him to provide thought leadership and executive coaching to companies looking to close the gap between strategy and execution. His addition to the PerSyst team brings extensive depth of experience to our group as we continue to grow and deliver exceptional results to our clients.
PerSyst Consulting is a Seattle-based consulting company known for its value-based compensation and the results it brings its customers. It has worked with many clients of all sizes across the United States. For additional information on PerSyst Consulting, visit their website at www.PerSystConsulting.com.
SOURCE PerSyst Consulting
