TAMPA, Fla. and BUCKINGHAMSHIRE, England, Sept.14, 2012 /PRNewswire/ --ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, announced today that CentraStage, the leading provider of cloud-based remote monitoring, management and IT automation software, has completed integration of its system with ConnectWise.
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CentraStage provides IT professionals with a single platform to discover, monitor and support every device they manage; anywhere, anytime at an affordable price. The agent-based software leverages the cloud to deliver a highly scalable, on-demand, pay-as-you-go platform capable of supporting thousands of user and millions of devices.
The new integration will improve IT service delivery and workflow by linking customer profiles and companies between the two systems, synching future changes, and automatically updating when customer profiles are created or edited. Joint users of CentraStage and ConnectWise will also benefit from automatic ticket creation and full round-robin ticket synchronization in both systems.
"IT service providers who use CentraStage products to monitor and manage their clients' networks also need a way to manage the rest of their businesses," said Christian Nagele, CEO at CentraStage. "With this integration, network and service data can flow directly into the business where work can be triaged and routed, and time and expenses can be billed."
"CentraStage has developed an affordable, accessible solution and this integration delivers an important opportunity for IT service companies to confidently add remote monitoring and management to their business model," said Jeannine Edwards, Director, ConnectWise Community. "The IT Nation ecosystem gets stronger and stronger with each integration, as the range of options for our partners grows."
ConnectWise's suite of business automation and IT integration tools includes IT service software, quoting tools, application development and consulting. For a complete list of products see www.connectwise.com/products.php.
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About ConnectWise
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 62,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.
About CentraStage
CentraStage is the leading provider of cloud-based remote monitoring, management and IT automation tools for IT Professionals. Designed and built to scale to thousands of users and millions of devices, CentraStage provides an affordable platform for IT professionals from all industries and verticals to benefit from powerful IT Automation, dramatically improving productivity at a fraction of the cost of traditional IT Management tools. For more information please visit http://www.centrastage.com
All product and company names herein may be trademarks of their respective owners.
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SOURCE ConnectWise
