Zaandam, the Netherlands - Ahold's Annual General Meeting of Shareholders on April 16, 2014, included a speech by Ahold Chief Executive Officer Dick Boer. Following is the full text of the speech.
Welcome and thank you for joining us today - both those of you who are in the room and those who are viewing the webcast. I'm pleased to be here to talk to you about our company, our performance in 2013, and our vision for the future.
It is one of the most exciting times ever to be a food retailer. Customers have more choices and higher expectations of retailers every day. They want value for money and an easy shopping experience that fits their busy lifestyles. New technologies and innovative retail models are constantly raising the bar.
The shopping journey has never been more convenient - or inspiring - and customers have never had so much control over their own shopping journey. And we are just at the beginning of this adventure!
At a time like this, when the industry is going through so much change, retailers have to change. At Ahold, we are energized by the opportunities we have today to offer customers a shopping experience that is more tailored to their needs than ever before in the history of retailing.
And we are confident our strategy to Reshape Retail is the right one to help us do this.
[...See PDF for full text of Dick Boer's speech]
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Source: Ahold via Globenewswire
