Global Interactive Voice Response (IVR) Systems Market 2015-2022 - Speech-Enabled IVR Systems: Imperative for Contact Centers - Research and Markets

DUBLIN, June 20, 2016 /PRNewswire/ --

Research and Markets has announced the addition of the "Interactive Voice Response (IVR) Systems - Global Strategic Business Report" report to their offering.

The report provides separate comprehensive analytics for the US, Canada, Europe and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Also, a six-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research.

This report analyzes the worldwide markets for Interactive Voice Response (IVR) Systems in US$ Million by the following Product Segments: Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports, and 65 and Above Ports.

Company profiles are primarily based on public domain information including company URLs. The report profiles 84 companies including many key and niche players such as

• [24]7 Inc. (USA)
• Aspect Software, Inc. (USA)
• AT&T, Inc. (USA)
• Avaya, Inc. (USA)
• Cisco Systems, Inc. (USA)
• Connect First, Inc. (USA)
• Convergys Corp. (USA)
• Database Systems Corp. (USA)
• Dialogic Corporation (Canada)
• E-Complish, Inc. (USA)
• Enghouse Systems Limited (Canada)
• Genesys (USA)
• Healthcare Technology Systems (HTS) (USA)
• Mitel Networks Corporation (Canada)
• Nuance Communications, Inc. (USA)
• True Image Interactive, Inc. (USA)
• Verizon Communications, Inc. (USA)
• Voicent Communications, Inc. (USA)
• West Corporation (USA)

Key Topics Covered:

1. Industry Overview

2. Product Overview

3. End-Use Market Analysis

4. Product/Service Launches

5. Recent Industry Activity

6. Focus On Select Players

7. Global Market Perspective

Total Companies Profiled: 84 (including Divisions/Subsidiaries 85)

• The United States (61)
• Canada (9)
• Europe (5)
• - France (2)
• - Germany (1)
• - Spain (1)
• - Rest of Europe (1)
• Asia-Pacific (Excluding Japan) (9)
• Middle East (1)

For more information visit http://www.researchandmarkets.com/research/648gsh/interactive_voice

Media Contact:

Research and Markets

Laura Wood, Senior Manager

[e-mail]

For E.S.T Office Hours Call [phone]

For U.S./CAN Toll Free Call [phone]

For GMT Office Hours Call [phone]

U.S. Fax: [phone]

Fax (outside U.S.): [phone]