Technavio's latest report on the globaloutsourced software testing marketprovides an analysis on the most important trends expected to impact the market outlook from 2016-2020. Technavio defines an emerging trend as a factor that has the potential to significantly impact the market and contribute to its growth or decline.
Amit Sharma, lead analyst from Technavio, specializing in research on IT professional services sector, says, "Quality assurance and testing, a part of outsourcing, is optimum for companies looking to improve their production application quality, and reduce errors and risks through testing. With the rise in some global IT outsourcing agreements, we expect companies to aggressively seek outsourcing QA and testing as a part of the independent validation and acceptance phase
The need to enhance quality of software design itself more than enhancing the software quality post the development phase is stimulating the growth of the software testing market. The goal is to achieve cost-efficiency, attain operational efficiency, and meet expected software quality standards. These goals are driving the need for outsourcing software-testing functions. The demand for testing professionals, especially in the cost-effective regions, such as APAC, is high. Companies investing in testing are contributing significantly to the functional testing over non-functional testing.
The top three emerging trends driving the global outsourced software testing marketaccording to Technavio ICT research analysts are:
- Shift to business outcome-based metrics
- Industry-specific testing service offerings
- Automation of software testing process
Shift to business outcome-based metrics
Over the past five years, industries such as telecom, automotive, manufacturing, and BFSI, have been increasingly shifting to business outcome-based metrics. Software vendors offer outcome-based pricing models to clients that guarantee pricing levels benchmarked to service performance. These types of models are offered to clients that have long-term relationships with the company, and where testing services have reached a stage in which outcome criteria can be defined clearly.
"Outcome-based services include the impact on end-customer satisfaction, revenue of clients, time-to-market, and test life cycles. TaaS or testing as a service is quickly growing in popularity as it meets the requirements of the evolving IT landscape dominated by cloud, big data, and mobility technologies," according to Amit.
Industry-specific testing service offerings
Recent developments have pushed companies to align testing services into vertical specializations called as verticalization. Over the past five years, verticalization has been gaining ground among testers. Now, testing companies have dedicated teams for specific verticals. This helps operators to gain domain expertise over a period, and some clients consider this more valuable. Infosys offers testing services through various specialized practices, such as healthcare validation and testing practices, insurance validation and testing practices, and retail validation and testing practices.
In the telecom sector, consumers are increasingly using location-based service apps for their day-to-day activities. These services help them find nearby places, such as restaurants and coffee shops or book a cab. In airports, passengers can check flight schedules and status. In addition, these apps can help locate nearby clinics, hospitals, and doctors.
Automation of software testing process
Manual software testing is a tedious and time-consuming process. Testers using automated testing systems may not stay in proximity with the system all the time. They only need to conduct analysis on completion of the entire testing process. Automating tools and choosing the right tools are imperative for the success of any automation.
"Unlike manual testing, automated software testing focuses on the product quality from the initial phase of software development to product delivery. It reduces the time spent on the entire testing process. For an automated system that is accurately designed, a test code written once can be used for a lifetime with minimal maintenance. The market for automated software testing solutions will likely spur software vendors to provide both product and business values," asserts Amit.
The other prominent vendors are as follows:
Company | Description | ||
Amdocs | A leading provider of software testing services for the telecom industry; It also provides software and services for testing automation in the communications, media, and entertainment industries. | ||
Atos | A provider of IT testing services through the cloud and high-end test and acceptance management services to multiple industries. | ||
CGI | The company has a vast product portfolio for IT security product evaluation and testing services. | ||
Cigniti Technologies | India-based pure-play testing services provider that offers high-end cloud-based software testing services. | ||
CSC | It offers Applabs and is one of the largest independent software testing service provider globally. | ||
HCL Technologies | The company is based in India and offers a range of software and services product to multiple industries. | ||
HP | A global computer hardware, software, IT services, and consulting provider. | ||
L &T Infotech | An IT services and solutions provider. | ||
Logica | An IT services and management consulting firm, and a subsidiary of the UK-based CGI group. | ||
Mindtree | A reputed software testing and IT consulting company. | ||
Software Quality Systems | Software testing service provider in Germany. | ||
Thinksoft Global Services | Pure-play testing services provider in India. |
Source: Technavio
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