LONDON, July 26, 2017 /PRNewswire/ --
Following an "IT failure" that struck the British Airways' network on the 27thof May, an estimated 75,000 were left stranded at airports across Europe. SKYCOP has now approached the United Kingdom Civil Aviation Authority in order to receive answers from the airline as to when the debt,which might be as big as 45 million euros, will be paidto those passengers left without flights.
After the aforementioned incident that paralysed British Airways' network back in May, the company standing up for passengers and their rights in a fight against airline misbehaviour towards flight refunds, SKYCOP, has received numerousrequestsfrom the unlucky passengers asking for what is rightfully theirs.
As Marius Stonkus, the CEO of global claim platformhttp://www.skycop.co.ukexplains, the "IT glitch" not only caused major issues and costs to passengers but also created chaos at the airports, as well as damaging the reputation of the whole industry.
"I have personally written and sent out a letter to the CEO of British Airways, Alex Cruz, asking for answers on the compensation status - after all, theymightoweup to€45 million, for flight's sake! Honestly, it just amazes me, how such a previously reputable company has now fallen to such lows - thousands of passengers waiting for their answers on the claims, let alone the low blow that the whole industry has experienced- trust has been lost in airlines worldwide. Since this 'IT failure' does not fall under extraordinary circumstances laid out in the EU law, we had no other choice in getting carrier's attention but to address the CAAand ask them using their competence and influence urge British Airways to give honest answers to their stranded passengers," explains Marius Stonkus.
About SKYCOP:
SKYCOP is a company, standing up for passengers and their rights in a fight against airline misbehaviour towards flight refunds.
Company's global online platform http://www.skycop.com offers hassle-free claim management for delayed, cancelled or overbooked flights to passengers across the world.
SKYCOP and its team of professionals with 10+ years of experience in aviation business, law and credit management is keen on restoring the justice in airline-flyer relationship and getting what legitimately belongs to those deprived of their personal rights.
Claim what's yours now: http://www.skycop.com
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