Alcatel-Lucent Enterprise
Alcatel-Lucent Enterprise: Rainbow CPaaS platform earns first place for
Alcatel-Lucent Enterprise at Directors' Club UK National Innovation Awards
(R) 2020
06-May-2020 / 13:00 CET/CEST
Rainbow CPaaS platform earns first place for Alcatel-Lucent Enterprise at
Directors' Club UK National Innovation Awards (R) 2020
Alcatel-Lucent Enterprise demonstrated the strength of its Rainbow CPaaS
platform and its continued status as an innovation leader by earning first
place in the "Innovations in Collaboration & Internal Communication"
category.
London, United Kingdom - 06 May 2020 - Alcatel-Lucent Enterprise (ALE), a
leading provider of communication, network and cloud solutions, has been
recognised for its pioneering spirit by the Directors Club UK National
Innovation Awards(R) 2020 with a first-place prize. The distinction, in the
"Innovations in Collaboration & Internal Communication" category, reinforces
the market-leading status of ALE's cloud-based Communications Platform as a
Service (CPaaS) and the innovative excellence of the 101-year-old company.
The UK National Innovation Awards(R) were launched in 2016 by Directors
Club(R), to recognise technology innovations and their impact on customer
experience, operational performance, or employee engagement. Their unique
judging faculty is drawn from the leadership of the divisions and
departments pertinent to each award category. No judges are recruited from
consultancies, suppliers, resellers or technology vendors. To reinvent the
cost-model and ease of award program participation, while minimising the
environmental impact of these events, a modern end-to-end all-digital
process has been in place since the inaugural ceremony five-years-ago.
With the challenges of 2020, the event's all-digital awards delivery model
triumphed, despite the judging week coinciding with the start of the UK's
national lockdown. Technology innovators from across the world were invited
to enter the five categories of this open competition, with only the best
shortlisted for the finals. This year's competition has been even more
stringently examined by a record 224 category judges, all of whom are
Directors Club United Kingdom members. The live Gala Results Webcast took
place on April 21st at 1:30 p.m. (BST) and was presented by the awards
organiser and Directors Club founder, Jon Snow.
"Congratulations to Alcatel-Lucent Enterprise on their victory in the
Innovations in Collaboration & Internal Communication category of the 2020
edition of the UK National Innovation Awards competition. This was a hotly
contested category with a very high standard of entries from all three
finalists. Alcatel-Lucent Enterprise's final 'Our Innovation' video
demonstrated both as well as vision and creativity. The judges recognised
its solution as offering significant business value-add," said Jon Snow,
organiser and founder of the UK National Innovation Awards programme.
The Rainbow CPaaS solution is a cloud-based technology that enables the
integration of real-time communications into existing and new business
applications without complex engineering, whatever the size of the company.
CPaaS works as a digital hub that provides connections between people,
objects, and applications, enabling all components to interact and
understand each other. This enables faster, easier, more secure digital
engagement while also driving companies' digital transformation through the
integration of communications, Internet of Things devices and Artificial
Intelligence into the new business processes. These trends have shaped the
last decade and appear to be being accelerated by the current crisis.
CPaaS is most relevant for organisations that need to interconnect the
components of their business processes to reduce latency and improve
efficiencies in the decision-making process, managing exceptions in
real-time through Unified Communications as a Service (UCaaS). For
organisations that understand how to harness the capabilities and
opportunities, CPaaS's power goes far beyond collaboration, however. A
step-by-step evolution through CPaaS, UCaaS, PBXs, and the Alcatel-Lucent
Rainbow development tools takes you into the world of bots and AI -
where answers are provided to customers quickly and accurately, objects are
connected seamlessly, and next-level analytics are possible.
The 2020 UK National Innovation Award for the collaboration and internal
communication abilities of the CPaaS solution, follows the IP-Insider
Platinum Award 2019 [1] for the Alcatel-Lucent OmniAccess(R) Stellar
Wireless LAN solution from ALE. This in addition to winning the Best
Cognitive Communications Solution category in the 2019 AI Breakthrough
Awards Program, as well as a number of other accolades and recognitions [2]
each year. The recent award from Directors Club is especially important in
that it recognises the spirit of innovation ALE has maintained as the world
changed over the company's 101-year history.
"We would like to thank Directors Club and their esteemed faculty of judges
for their recognition of our CPaaS solution for innovation in collaboration
and internal communication. It is an honour to win first place in this
category, and we congratulate all other category winners and runners-up,"
said Craig Walker, VP Cloud Services at ALE. "Digital communications have
become more important than ever in the current crisis, which will accelerate
the digital transformation trends that we have seen in recent years. We are
proud of our CPaaS solution and its family of technologies that can guide
businesses, step-by-step, through their digital transformation journey."
About ALE
We are Alcatel-Lucent Enterprise. Our mission is to make everything connect
to create the customised technology experience customers need. We deliver
on-premise, Cloud and hybrid networking and communications solutions that
work for your people, processes and customers.
A heritage of innovation and dedication to customer success has made
Alcatel-Lucent Enterprise an essential provider of enterprise networking,
communications and services to over 830,000 customers worldwide. The company
has a global reach and local focus with more than 2200 employees and 2900+
partners who serve over 50 countries.
For more information, visit our web site at: https://www.al-enterprise.com/
[3]
For ongoing news visit our LinkedIn [4], Facebook [5] and Twitter [6].
Press contact:
Alexandra Biebel
Head of Field Marketing EUNO
ALE Deutschland GmbH
alexandra.biebel@al-enterprise.com
+49 (0) 7154 803 5205
About the UK National Innovation Awards(R)
The UK National Innovation Awards(R) is a prestigious event run by the UK
Directors Club(R), which has its origin as a supper club in London's
Mayfair. The Directors' Dining Club, as it was known, had its home at
Claridge's Hotel and brought together business leaders of the day to discuss
trends and disruptive forces for change.
In 2010, Jon Snow (founder and chairman) re-constituted the dining club as
the Directors' Club and so a business lifestyle and networking institution
was born. In 2018, a formal three-class membership structure was introduced
and in October we were awarded a registered trademark for the term Directors
Club. The club motto "To Endeavour. To Achieve." captures the spirit of the
organisation and the ambitions of its members.
Director's Club membership is by invitation only. For more information visit
http://directorsclub.org.uk [7]
For more information on the UK National Innovation Awards(R) competition,
please visit https://nationalinnovationawards.org.uk [8]
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1037285 06-May-2020
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