ISG Provider Lens report finds some resistance to the cost of service providers, but a growing interest in many cyber security solutions
ZÜRICH, Switzerland, Aug. 24, 2020)), a leading global technology research and advisory firm.
The 2020 ISG Provider Lens Cyber Security - Solutions & Services Report for Switzerland finds interest in several cyber security services growing in the country, even as IT managers struggle to justify IT security investments to top executives.
"Unlike other IT projects, it is not always possible to prove the return on investment for cyber security services, nor it is easy to quantify the risk," said Peter Bertschin, managing director, ISG Switzerland. "At some companies, security measures remain a low priority."
Nevertheless, some Swiss enterprises are looking to service providers to help improve their cyber security readiness, the report says. The COVID-19 pandemic has created new security challenges for Swiss companies with the increased use of home offices and new external connections from employees.
The report finds a growing interest in identity and access management among Swiss companies, due to the increasing number of digitization projects in the country. This trend contributes to the need to protect not only users and their identities, but also machines and other internal resources.
In Switzerland, there is a shift from on-premises identity and access management operations to the cloud, the report adds. Most providers have adapted to this transformation and offer both on-premises and cloud operations. Cloud-only providers are also becoming common.
Interest in data loss prevention solutions has also increased significantly in recent years, the report says. The increasing use of personal devices in business settings poses a challenge to enterprises, as do big data, social business and cloud computing initiatives.
Swiss companies are increasingly relying on service providers to keep their IT security systems updated and to train users about security risks, the report says. IT security projects are often complex, and many service providers offer a wide range of technical security services from a single source. In many cases, service providers also have partnerships with well-known technology providers and have employees with numerous cyber security certifications.
The report also sees a rise in demand for managed security services among Swiss enterprises. A scarcity of qualified resources, the increasing number of breaches and the constant change in the type of attacks are driving this demand. Large and mid-sized Swiss companies prefer security operations centers based in the country. For mid-tier companies, having access to service professionals with local language skills is important for security operations centers.
The 2020 ISG Provider Lens Cyber Security - Solutions & Services Report for Switzerland evaluates the capabilities of 73 providers across five quadrants: Identity & Access Management, Data Leakage/Loss Prevention, Technical Security Services, Strategic Security Services and Managed Security Services.
The report names IBM as a leader in all five quadrants and Atos as a leader in four. Accenture, Capgemini and Swisscom are named as leaders in three quadrants, and Avectris, Bechtle, Broadcom, DXC Technology, HCL, Microsoft and T-Systems are named as leaders in two. Axians, Dell/RSA, Deloitte, DriveLock, Ergon, EY, Forcepoint, KPMG, Matrix42, McAfee, MobileIron, NEVIS, Okta, Orange Cyberdefense, PwC, Trend Micro and United Security Providers are all named as leaders in one quadrant.
A customized version of the report is available from Swisscom.
The 2020 ISG Provider Lens Cyber Security - Solutions & Services Report for Switzerland is available to subscribers or for one-time purchase on this webpage.
About ISG Provider Lens Research
The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Starting this year, each ISG Provider Lens study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.
About ISG
ISG) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries-a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com.
