While electric companies in the Global North wrestle with how to keep the lights on as ever bigger solar and wind park capacities come online, developing-world utilities are experimenting with new ways of working and transforming the relationship between themselves and millions of new customers.When planning for change in the decades ahead, Western utility companies could learn much from the experience of competitors active in emerging markets, as well as from business units of their own based in such regions. While it is intuitive to think corporates in the world's most advanced economies will ...Den vollständigen Artikel lesen ...