In 2025, Black Book expanded global healthcare IT research coverage; issued 32 complimentary, vendor-neutral benchmarking reports; advanced a 36-KPI qualitative performance framework supported by Google Looker analytics and Qualtrics engagement; and compiled 311,732 verified end-user survey and satisfaction poll responses worldwide. This 2025 intake builds on a longitudinal repository now approaching four million verified end-user reviews captured over the past decade.
TAMPA, FLORIDA / ACCESS Newswire / December 31, 2025 / Black Book Market Research LLC ("Black Book"), the independent healthcare IT research and public opinion polling organization, today released its 2025 Year-in-Review summarizing the research announcements, no-cost publications, and client-rated recognitions issued throughout the calendar year across major media distribution platforms and industry channels.
Throughout 2025, Black Book sustained its vendor-agnostic commitment to independently validated healthcare IT, digital health, and outsourcing market intelligence - delivering actionable benchmarking resources without vendor sponsorship, pay-for-inclusion, commissioned influence, or performance-improvement consulting arrangements tied to rankings. In an environment increasingly shaped by AI marketing claims, cybersecurity urgency, and interoperability mandates, Black Book's mission remained consistent: elevate verified end-user experience into decision-grade intelligence for boards, executive leadership, clinicians, operators, and public-interest stakeholders.
2025 Industry Contributions at a Glance
In 2025, Black Book's contributions centered on improving market transparency and decision quality across healthcare IT and services, including:
Public-interest, no-cost research access at scale for provider, payer, and government stakeholders to support procurement due diligence, modernization prioritization, and risk reduction.
Modernized KPI science aligned to AI-era accountability, expanding evaluation models to incorporate measures such as algorithmic trust, explainability, governance readiness, and operational impact - moving beyond legacy "satisfaction-only" scoring approaches.
Interoperability and compliance intelligence that translated regulatory readiness (including cross-border frameworks) into vendor and infrastructure benchmarking that can be used by CIOs, compliance leaders, and policymakers.
Cyber-resilience benchmarking designed to help healthcare organizations prioritize defensible security architectures, vendor accountability, and incident readiness using client-validated findings.
Global comparative market visibility to help stakeholders understand regional vendor performance, localization requirements, and implementation realities across international health systems.
2025's Highest-Demand, Most-Downloaded Black Book Reports and Media Room Releases
During 2025, Black Book announced and distributed more than thirty (30+) complimentary, vendor-neutral benchmarking reports, reference guides, and special research releases. The following titles ranked among Black Book's highest-demand and most-downloaded releases - reflecting strong pull from both global healthcare IT users and executives, as well as industry media and market stakeholders:
No-Cost Benchmarking Reports, Reference Guides, and Special Research Releases Most Downloaded by Global IT Users
The 2025 Black Book of Healthcare IT Consultants and Advisory Firms - a 580-page reference profiling 260 consulting and advisory firms with client-rated performance benchmarks.
Black Book of Healthcare Cybersecurity 2025 Edition - vendor-neutral benchmarking of healthcare security categories, operational readiness, and market performance insights.
2025 Comprehensive Guide to Patient Engagement and Healthcare Consumer Communication Technologies - benchmarking patient access, communications platforms, and engagement technology trends.
2025 Black Book of Population Health & Value-Based Care IT Solutions - benchmarking population health and VBC enablement technologies supporting care coordination, analytics, and quality performance improvement.
AI-Driven Data Activation Platforms: 2025 Black Book Survey on Population Health Impact - evaluating AI-enabled data activation, predictive insights, and operational outcomes supporting population health and VBC objectives.
The Rise of Robotic Process Automation in Healthcare Revenue Cycle Management - research benchmarking RPA-enabled revenue cycle efficiency, automation impact, and operational scalability.
The 2025 Black Book of Healthcare RCM Startups and Scale-Ups - profiling emerging revenue cycle innovators with client-rated benchmarks and KPI-based performance indicators.
2025 EHR Workflow Efficiency Benchmarking Report - benchmarking workflow performance and end-user experience factors influencing clinician productivity, usability, and documentation burden across care settings.
2025 Cloud Adoption in Healthcare Benchmarking Report - assessing cloud migration trends, hosting and managed services performance, operational outcomes, and modernization readiness across healthcare IT environments.
The State of AI-Enabled Virtual Care in U.S. Healthcare - benchmarking operational outcomes and access improvements associated with virtual nursing and AI-supported care models.
Virtual Care Crosses the Threshold: AI Delivers 23% Average Impact in U.S. Hospitals - special research release highlighting measured AI-enabled virtual care impact findings.
Black Book Research Unveils Strategic Innovations to Lead Healthcare IT Market Intelligence in the Age of AI - research announcement detailing Black Book's AI-era market intelligence and methodology advancements.
The 2025 Black Book of Vaccine Informatics and Immunization Technology - assessing real-world performance and interoperability requirements supporting immunization initiatives.
The 2025 Black Book Report of the Middleware Mandate - benchmarking interoperability platforms and readiness tied to emerging data exchange and compliance expectations across regions.
The 2025 Black Book of Global Healthcare Information Technology / Global EHR Market Benchmarking Updates - a 650-page, multi-country benchmarking resource evaluating international healthcare IT performance across diverse markets and health systems.
Highly Downloaded 2025 Newswire.com Media Room Releases Reflecting Industry Media Demand
Black Book Research Unveils Strategic Innovations to Lead Healthcare IT Market Intelligence in the Age of AI
Black Book Unveils Q2 2025 Global EHR Market Update: 14 Regional and Multi-National Vendors Take the Lead in Transforming Worldwide Healthcare IT
Black Book Research Announces 2025 Top-Rated Payer Enterprise Analytics Vendors Based on Client Satisfaction Scores
Top RCM Advisory Firms of 2025 Announced as Providers Race to Overhaul Revenue Strategies Under Payer and AI Automation Pressure
2025 IoT Blueprint for the Global Connected Care Era: New Guide Sets Smart Hospital Standards
Virtual Care Crosses the Threshold: AI Delivers 23% Average Impact in U.S. Hospitals
Black Book Research Releases 2025 Middleware Mandate Report: First Global Vendor Benchmarking Tied to TEFCA and EHDS Compliance
More 2025 media room releases are available at https://blackbookmarketresearch.suite.accessnewswire.com/browse/pr.
Data, KPI Methodology, and Black Book Research Technology Enhancements in 2025
In 2025, Black Book expanded its research throughput and global reach while strengthening research-chain security and analytics enablement.
Key enhancements and improvements included:
36-KPI qualitative performance framework expansion to provide more decision-grade evaluation across corporate performance, implementation experience, governance readiness, and engagement outcomes - supporting deeper segmentation by care setting, geography, and operational maturity.
Advanced analytics environment modernization, leveraging Google Looker for scalable reporting and visualization and Qualtrics for survey engagement and response management, enabling faster release cycles and more consistent benchmarking outputs.
Next-generation survey science using human-AI collaboration, incorporating AI-assisted sentiment analysis while retaining human oversight to preserve research integrity and interpretive nuance.
Always-on feedback loops and longitudinal tracking pilots to measure vendor trajectory over time and reduce reliance on one-time snapshots.
Research-chain cybersecurity and privacy controls, including end-to-end encryption, zero-knowledge cloud architecture, and independent audit protocols designed to protect respondents and preserve methodological trust.
Across 2025, Black Book compiled 311,732 verified responses from surveys and satisfaction polls globally, enabling expanded benchmarking coverage and more granular performance comparisons across technology segments, geographies, and care settings.
2025 Client-Rated Vendor Honors and Market Recognition
In addition to its no-cost publications, Black Book issued more than 400 client-rated vendor recognitions during 2025 based exclusively on validated end-user experience and KPI-level performance measures. Recognitions spanned ambulatory and inpatient EHRs, revenue cycle management software and outsourcing, patient access and engagement platforms, cybersecurity, AI-enabled clinical and operational tools, advisory services, rural healthcare IT solutions, and select Canadian and international health IT markets.
Consistent with Black Book's vendor-neutral operating principles, these honors were issued without vendor payment, sponsorship, or ranking influence.
Awards and Business Milestones: SAMMY Recognition and Sustained Growth
Black Book continued to demonstrate sustained business and product innovation momentum supporting its public-interest research mission:
SAMMY Award - Black Book received the "Best Marketing and Sales Software - Healthcare Industry" (SAMMY Award) recognition for launching its user experience database platform supporting IT, outsourcing, capital equipment, consultants, and startup sectors. Competitive Intelligence Platform recognition - Black Book's Competitive Intelligence Platform received SAMMY Award recognition in consecutive years (2023 prototype recognition and 2024 functional data system recognition), reflecting continued investment in research technology modernization.
Inc. 5000 sustained growth - Black Book has been recognized for sustained growth as a seven-time Inc. 5000 honoree, including public recognition of its 7th consecutive year on the Inc. 5000 list (with inclusion dating back to 2017).
2026 Commitment and Research Outlook
Looking ahead to 2026, Black Book reaffirmed its commitment to expanding vendor-neutral, no-cost research with a focus on:
AI governance, auditability, and ROI validation
Cybersecurity resilience and third-party/vendor risk management
Regulatory and interoperability readiness across diverse markets
Continued KPI modernization for revenue cycle management, EHR workflows, payer technology, and virtual care
Global coverage, now including 147 countries
Black Book 2026 publications will further emphasize board-level decision support, transparency, and independently validated performance insights.
Black Book's Enhanced Global Focus in 2026
In 2026, Black Book Research will further expand its global healthcare IT research footprint to help stakeholders benchmark performance and modernization priorities across diverse health systems, regulatory environments, and technology maturity levels.
Planned 2026 initiatives include:
Expanded multi-country benchmarking across national health services, private delivery systems, and payer markets, using consistent KPI scoring to enable cross-border comparability
Increased coverage of interoperability and open-standards readiness, including longitudinal assessments of modern architecture adoption, data liquidity, and AI-ready infrastructure
Regional "buyer readiness" playbooks tailored to market realities in North America, Europe, the Middle East, Asia-Pacific, and Latin America, including procurement considerations, governance models, and implementation risk factors
Enhanced global payer technology intelligence and claims modernization benchmarking, including automation, member engagement, fraud detection, and data governance priorities
Continued no-cost availability of select global reports to qualified healthcare stakeholders to support decision-making transparency, market clarity, and public-interest modernization
About Black Book Market Research LLC
Black Book Market Research LLC provides healthcare IT users, healthcare organizations, investors, analysts, and media with independent market intelligence, client experience analysis, and technology performance benchmarking. Black Book's research coverage spans healthcare IT software, services, outsourcing, consulting, and support systems for HIT users and executives in hospitals, health systems, payers, investors, media, physician practices, ancillary providers, pharmaceutical manufacturers, healthcare and medical capital equipment organizations, GPO members, and buyers of healthcare IT globally.
Black Book Research is recognized for vendor-agnostic surveys, KPI-based rankings, and a commitment to unbiased, independently validated healthcare IT research.
Media Contact
Black Book Market Research LLC
Email: research@blackbookmarketresearch.com
Phone: 800-863-7590
Website: https://www.blackbookmarketresearch.com
SOURCE: Black Book Research
View the original press release on ACCESS Newswire:
https://www.accessnewswire.com/newsroom/en/healthcare-and-pharmaceutical/black-book-recaps-2025-research-announcements-and-client%e2%80%91rated-honors-1122607
