Artificial intelligence is playing a growing role in how UK airports manage disruption as passenger numbers continue to rise. Civil Aviation Authority (CAA) data shows major hubs including Heathrow, Gatwick and Luton are operating close to pre-pandemic passenger levels, increasing pressure on flight coordination and ground transport.
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Industry analysts say AI is increasingly used to predict delays, track inbound flights and coordinate onward journeys, particularly during peak travel periods.
Aviation technology research suggests AI-driven systems can reduce airport ground transport delays by up to 20% during disruption. The impact is most visible in airport mobility, where timing failures can cascade quickly.
UK-based operator 1ST Airport Taxis is among firms using proprietary AI-supported systems to link real-time flight data with vehicle dispatch.
The AI system reduces airport pickup times by predicting delays, monitoring live flight data, and adjusting dispatch in real time. Drivers and passengers are informed of road conditions and disruptions, ensuring smoother, more reliable airport pickups, particularly during peak travel periods.
Experts say as traffic continues to grow at the UK's busiest airports, predictive technology is becoming central to maintaining reliability for time-sensitive travellers.
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